James Spivey
Dublin
Summary
Detail-oriented Quality Assurance Manager with proven ability in compliance auditing, root cause analysis, and employee training. Committed to implementing corrective actions and enhancing workflow coordination for improved product quality.
I started out in the lab at Sunshine Mills as a lab tech. Where I tested incoming raw ingredients, finished product, did hourly checks on lines. I also did hourly checks and tests on the dryers.
I then took over sanitation, where I made sure the plant followed all of the cleaning SOPs. I held that position for about 6 months, then I took the Assistant Plant Manager position. I managed the plant and made sure the plant stayed running. Did daily scheduling.
I then was offered the Quality Assurance Manager position. Which is the position that I'm currently in. I Manage the Lab. Do all of the ordering for the lab equipment and the tests for the plant that it takes to complete the testing that is done. I do document control where i review all documents and sign off on them. I make sure that the plant is SQF ready and is following everything that is needed for that.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Quality Assurance Manager
Sunshine Mills
Dublin
02.2022 - Current
- Developed quality assurance protocols for production processes at pet food manufacturer.
- Led team in conducting inspections and audits of finished products.
- Collaborated with production staff to ensure compliance with quality standards.
- Trained employees on best practices for quality control and safety measures.
- Analyzed product samples to identify defects and recommend improvements.
- Implemented corrective actions to address non-conformance issues effectively.
- Compiled data on quality issues and vulnerabilities and reported findings with suggestions for improvement.
- Performed root cause analysis on non-conforming materials or products in order to determine appropriate corrective actions.
- Coordinated with other departments such as engineering, manufacturing, sales, in order to resolve any issues related to product quality.
- Created reports detailing results from inspections, tests, investigations that were used by senior management for decision-making purposes.
- Established key performance indicators for evaluating the effectiveness of the company's quality management system.
- Investigated and resolved product issues to enhance quality and performance. and fixed problems.
- Evaluated current standards to ensure alignment with industry best practices. and policies.
- Reviewed customer complaints and identified trends in order to develop corrective action plans.
- Documented all findings from investigations into non-conformances in order to track progress towards resolution.
- Maintained accurate records of quality reports and statistical reviews for analysis. of quality reports and statistical reviews.
- Established and accomplished goals for improvements in profits, quality and delivery.
- Managed supplier key performance indicators and checked materials for compliance with specifications.
- Participated in meetings with customers regarding product specifications or other quality-related topics.
- Completed various financial and quality audits for different departments.
- Oversaw supplier quality assurance programs, including audits and performance evaluations, to ensure adherence to company standards.
Waste Water and Raw Water Operator
WestRock
East Dublin
08.2015 - 02.2022
- Monitored water quality parameters, adjusting processes to maintain optimal treatment efficacy.
- Operated water treatment equipment, ensuring adherence to safety standards and regulatory compliance.
- Documented daily operational data and maintained accurate records to support operational transparency and regulatory reporting.
- Trained new staff on equipment operation and safety procedures.
Megatherm Supervisor
YKK AP America
Dublin
10.2005 - 08.2015
- Oversaw production teams' daily operations, enhancing efficiency and meeting quality standards.
- Ensured compliance with company policies and communication goals to uphold operational integrity.
- Collaborated with departments to streamline workflow processes, improving inter-team coordination.
- Trained new employees on policies and procedures for seamless integration.
Education
High School Diploma -
West Laurens High Scool
Dublin, GA05-2005
Skills
- Quality assurance
- Quality management
- Quality control planning
- Compliance auditing
- Regulatory compliance
- Corrective actions
- Root cause analysis
- Risk assessment
- Statistical analysis
- Process optimization
- Operational efficiency
- Documentation review
- Complaint investigation
- Workflow coordination
- Team leadership
- Employee training
- Employee development
- Problem solving
- Quality safety protocols
Certification
- PCQI
- HACCP for Food Processors
- Implementing SQF Systems
- Pest Identification and Biology Workshop for Food Processors
- Integrated Pest Management in food Processing plants and Distribution warehouses
- Neogen for Toxin testing
Timeline
Quality Assurance Manager
Sunshine Mills
02.2022 - Current
Waste Water and Raw Water Operator
WestRock
08.2015 - 02.2022
Megatherm Supervisor
YKK AP America
10.2005 - 08.2015
High School Diploma -
West Laurens High Scool