James Tuggle
Winder
Summary
With a proven track record at Gwinnett County Water Resources, I excel in leadership and heavy equipment operation, significantly enhancing team productivity and safety standards. My expertise spans from staff management to ensuring DOT compliance, embodying a blend of strategic project planning and meticulous vehicle maintenance. Achievements include boosting customer satisfaction and mentoring staff, showcasing a goal-oriented approach and a strong work ethic.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Trades Supervisor
Gwinnett County Water Resources
08.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Evaluated staff performance and provided coaching to address inefficiencies.
Box Truck Driver
Hills Ace Hardware
09.2019 - 08.2022
- Assisted in warehouse operations when needed, contributing to overall team success and productivity.
- Collaborated closely with dispatchers to ensure timely deliveries and address any issues that arose during transport.
- Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.
- Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
- Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
- Loaded and unloaded cargo in a safe and efficient manner, minimizing risk of damage to goods.
- Navigated through various weather conditions, ensuring the safe transport of goods while maintaining a professional demeanor.
- Followed hand signals and verbal cues from loading crews to maneuver truck into loading and unloading positions.
- Secured cargo against damage and inclement weather to prevent shifting, using chains and synthetic webbing.
- Demonstrated strong knowledge of local and regional roadways, enabling efficient navigation even without GPS assistance.
Education
GED -
Lanier Technical College
Oakwood, GA04.2023
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Project management
- Project planning
- Task delegation
- Heavy equipment operation
- Worksite safety
- Equipment inspections
- Safe driving
- Strong work ethic
- Self-motivation and discipline
- Safe driving practices
- Class A commercial Driver's license
- Commercial driving
- DOT compliance
- Load security
- GPS and route planning
- Vehicle maintenance
- Decision-making
- Clean MVR
- Defensive driving techniques
- Heavy haul expert
- Defensive driver training
- Air brake certification
- Tractor-trailer operation
- Forklift operation
- Trailer coupling and uncoupling
- Class A license
Certification
NSC flagger
NSC temporary traffic control supervisor
GSWCC level 1a
Distribution system operator liscense
Timeline
Trades Supervisor
Gwinnett County Water Resources
08.2022 - Current
Box Truck Driver
Hills Ace Hardware
09.2019 - 08.2022
NSC flagger
NSC temporary traffic control supervisor
GSWCC level 1a
Distribution system operator liscense
GED -
Lanier Technical College
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