James Tuggle
Winder
Summary
With a proven track record at Gwinnett County Water Resources, I excel in leadership and heavy equipment operation, significantly enhancing team productivity and safety standards. My expertise spans from staff management to ensuring DOT compliance, embodying a blend of strategic project planning and meticulous vehicle maintenance. Achievements include boosting customer satisfaction and mentoring staff, showcasing a goal-oriented approach and a strong work ethic.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Trades Supervisor
Gwinnett County Water Resources
08.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Evaluated staff performance and provided coaching to address inefficiencies.
Box Truck Driver
Hills Ace Hardware
09.2019 - 08.2022
- Assisted in warehouse operations when needed, contributing to overall team success and productivity.
- Collaborated closely with dispatchers to ensure timely deliveries and address any issues that arose during transport.
- Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.
- Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
- Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
- Loaded and unloaded cargo in a safe and efficient manner, minimizing risk of damage to goods.
- Navigated through various weather conditions, ensuring the safe transport of goods while maintaining a professional demeanor.
- Followed hand signals and verbal cues from loading crews to maneuver truck into loading and unloading positions.
- Secured cargo against damage and inclement weather to prevent shifting, using chains and synthetic webbing.
- Demonstrated strong knowledge of local and regional roadways, enabling efficient navigation even without GPS assistance.
Education
GED -
Lanier Technical College
Oakwood, GA04.2023
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Project management
- Project planning
- Task delegation
- Heavy equipment operation
- Worksite safety
- Equipment inspections
- Safe driving
- Strong work ethic
- Self-motivation and discipline
- Safe driving practices
- Class A commercial Driver's license
- Commercial driving
- DOT compliance
- Load security
- GPS and route planning
- Vehicle maintenance
- Decision-making
- Clean MVR
- Defensive driving techniques
- Heavy haul expert
- Defensive driver training
- Air brake certification
- Tractor-trailer operation
- Forklift operation
- Trailer coupling and uncoupling
- Class A license
Certification
NSC flagger
NSC temporary traffic control supervisor
GSWCC level 1a
Distribution system operator liscense
Timeline
Trades Supervisor
Gwinnett County Water Resources
08.2022 - Current
Box Truck Driver
Hills Ace Hardware
09.2019 - 08.2022
GED -
Lanier Technical College
Similar Profiles
ALLICIA SMITHALLICIA SMITH
Customer Service Rep at Gwinnett County Water ResourcesCustomer Service Rep at Gwinnett County Water Resources
Nahida BegumNahida Begum
Customer Service Associates at Gwinnett County - Water ResourcesCustomer Service Associates at Gwinnett County - Water Resources
Briana HowellBriana Howell
Billing at Gwinnett County Department Of Water ResourcesBilling at Gwinnett County Department Of Water Resources