James whittle
Athens
Summary
Accomplished server with a strong work ethic and exceptional customer service skills honed at Longhorn Steakhouse. Expert in managing inventory and ensuring order accuracy, contributing to a seamless dining experience. Trained new team members, enhancing team performance and guest satisfaction. Proficient in cash handling, fostering secure transactions and guest loyalty.
Overview
8
8
years of professional experience
Work History
Server
Longhorn Steakhouse
02.2021 - Current
- Delivered exceptional customer service by anticipating guest needs and providing tailored recommendations.
- Managed inventory levels efficiently, ensuring adequate stock for menu items while minimizing waste.
- Processed orders accurately and swiftly, contributing to a seamless dining experience for guests.
- Trained new team members on service standards, enhancing overall team performance and guest satisfaction.
- Resolved customer complaints effectively, ensuring positive outcomes and maintaining guest loyalty.
- Assisted in creating a welcoming atmosphere by greeting guests warmly and escorting them to their tables.
- Utilized cash handling procedures accurately, ensuring secure and efficient transaction processing.
Catering Server
Fatz Cafe
01.2018 - 01.2020
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhanced guest experience by providing exceptional service during catered events.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
Education
High School Diploma -
Turner County High School
Ashburn, GASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Food running
- High volume dining
- Order accuracy
- Table bussing
- Allergy awareness
- Guest seating
Timeline
Server
Longhorn Steakhouse
02.2021 - Current
Catering Server
Fatz Cafe
01.2018 - 01.2020
High School Diploma -
Turner County High School