Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Zabawa

Springfield

Summary

Dynamic technician with extensive experience at Georgia-Pacific, excelling in troubleshooting and preventive maintenance. Proven ability to optimize operations and enhance productivity through effective problem-solving and strong organizational skills. Proficient in precision measurement and adept at handling high-pressure situations, ensuring equipment functionality and quality standards are consistently met.

Overview

11
11
years of professional experience

Work History

General Technician

Georgia-Pacific
09.2024 - Current
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Replaced worn or broken parts on machines and equipment.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Executed tasks within time and budget constraints.
  • Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
  • Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Completed preventive maintenance on machines to enhance production and maintain quality.

B-Technician

Briggs and Stratton
06.2022 - 12.2023
  • Managed maintenance activities, supervised staff, and inspected equipment.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Checked, repaired and repacked survival equipment to meet specifications.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Tested systems, noting issues and completing preventive maintenance.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed preventive maintenance on machines to enhance production and maintain quality.

Quality Control Inspector

JCB North America
09.2021 - 06.2022
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Completed precise measurements using special tools.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Communicated with production team members about quality issues.
  • Identified and documented quality discrepancies for management to develop resolutions.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Collaborated with production staff to establish and meet quality standards
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Performed root cause analysis to identify and resolve defects, improving quality standards.
  • Utilized quality control software to track and analyze product data.
  • Trained other workers in inspection and testing procedures.
  • Operated and maintained testing equipment.
  • Repaired faults, reassembled products, and completed additional tests.
  • Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
  • Examined products for imperfections and defects.
  • Recorded inspection and test results on data sheets.
  • Updated quality control records and reports.
  • Followed safety protocols while handling hazardous materials.
  • Provided feedback to production team regarding product quality.
  • Weighed products prior to shipment to confirm accuracy.
  • Sampled products to verify compliance with standards
  • Monitored product quality at all stages of production process.
  • Followed standard operating procedures for inspections and tests.
  • Provided technical support to production personnel.

505 Assembly Line

JCB North America
03.2020 - 09.2021
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Provided professional services and support in a dynamic work environment.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Paid attention to detail while completing assignments.
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
  • Developed strong communication and organizational skills through working on group projects.
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
  • Proven ability to learn quickly and adapt to new situations.
  • Applied effective time management techniques to meet tight deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Skilled at working independently and collaboratively in a team environment.

Packaging Handler Trainer

FedEx:Ground
10.2017 - 04.2020
  • Reviewed orders by inspecting labeling, packaging, and contents.
  • Completed all orders within established time frames to support timely deliveries.
  • Operated and maintained packaging equipment with focus on safety and productivity.
  • Labeled packages with appropriate shipping information for accurate deliveries.
  • Loaded and unloaded products onto and off delivery trucks to support seamless operations.
  • Verified packages met safety and security standards to reduce damage or errors in transit.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Followed packing processes to increase speed and accuracy.
  • Assembled packages according to meet specific customer requirements.
  • Followed safety protocols to prevent accidents and injuries.
  • Sealed containers and packages with glue, tape or other materials.
  • Secured items for storage or shipment.
  • Inspected items for defects and damage.
  • Monitored packaging machinery to make needed adjustments.
  • Cleaned and maintained production area and equipment.
  • Counted items to verify accuracy of orders.
  • Packaged fragile items with cushioning material.
  • Utilized adhesive labels and other materials to package items.
  • Adjusted machine settings to accommodate different items and packaging materials.
  • Loaded items onto conveyor belts and pallets.
  • Loaded and unloaded items from production line.
  • Re-packaged damaged or incorrectly packaged items.
  • Recorded product, packaging and order information on specified forms.
  • Assembled boxes, cartons and containers to package items.
  • Sorted and stacked finished items.
  • Labeled containers, container tags or products.
  • Weighed packaged items to calculate total weight.
  • Placed items into bags, boxes or other containers.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Trained and mentored new personnel hired to fulfill various roles.
  • Created and oversaw training programs for operations.
  • Established and maintained quality control standards.
  • Provided coaching and mentoring to employees.
  • Developed job-specific competencies and performance standards.
  • Developed and executed performance management programs to increase employee engagement and productivity.

Shift Manager/Key Holder

Pizza Hut
02.2014 - 06.2017
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Checked building to confirm maintenance and cleaning met code and regulations.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Counted registers and cleaned and secured shop at end of shift.
  • Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
  • Developed professional relationships to improve retention of key customers.
  • Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
  • Assisted with scheduling, interviewing, and other administrative tasks to boost success successful store.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Promoted business' development by building and maintaining relationships with new clients.
  • Trained newly hired sales team in upselling techniques.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Mentored new sales associates to contribute to store's positive culture.

Education

GED -

Savannah Technical College
Rincon, GA

Skills

  • Fast Learner
  • Don't crack under pressure
  • Handle situations given one step at a time
  • System installation
  • Hand tools proficiency
  • Precision measurement
  • Power Tools and Equipment
  • Extensive organizational skills
  • People

Timeline

General Technician

Georgia-Pacific
09.2024 - Current

B-Technician

Briggs and Stratton
06.2022 - 12.2023

Quality Control Inspector

JCB North America
09.2021 - 06.2022

505 Assembly Line

JCB North America
03.2020 - 09.2021

Packaging Handler Trainer

FedEx:Ground
10.2017 - 04.2020

Shift Manager/Key Holder

Pizza Hut
02.2014 - 06.2017

GED -

Savannah Technical College

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James Zabawa