Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

James "Will" Ray

Atlanta,GA

Summary

Experienced with project management, process optimization, and strategic planning. Utilizes analytical thinking and effective communication to enhance organizational performance. Track record of implementing innovative solutions and leading teams to achieve operational success.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Director of Operations and Safety

Colony Roofers
01.2025 - Current
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks for projects totaling $25mil.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Defined, implemented, and revised operational policies and guidelines.
  • Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.

Director of Service

Colony Roofers
12.2023 - 01.2025
  • Developed and instituted comprehensive policies and procedures to streamline departmental operations and ensure consistency.
  • Established and managed the Roofing Service Department, including the selection and implementation of software solutions for work order management.
  • Improved service efficiency by conducting regular training sessions for staff on latest industry standards and technologies.

Service Department Manager

Apollo Primm Commercial Roofing
11.2021 - 11.2023
  • Created and implemented Service Department Policies and Procedures.
  • Created and implemented Safety Training Program
  • Supervised operations staff, 7, 2-men service trucks and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Maintained warehouse inventory to ensure required materials were available to the service technicians.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Analyzed and reported on key performance metrics to senior management.
  • Increased profit by streamlining operations.

General Manager/Roof Consultant

Preferred Roofing Solutions
01.2016 - 02.2021
  • Experienced roof design consultant with a strong background in developing and managing comprehensive roof replacement projects.
  • Proven ability to assess existing roof conditions, develop detailed specifications, and oversee the bidding and construction process from concept to completion for projects totaling $55mil per year on average.
  • Skilled in coordinating with contractors, inspectors, and stakeholders to ensure quality, code compliance, and timely project delivery.
  • In-depth knowledge of roofing systems, materials, and installation techniques, with a strong understanding of FM Global requirements, building codes, and wind uplift standards.
  • Adept at leading multi-regional teams and managing project documentation and quality control processes.

Regional Sales Manager

Tropical Roofing Products
04.2014 - 12.2015
  • Responsible for the development and sales performance for the entire southeast region of the United States.
  • Managed all accounts from initial contact to sales negotiation.
  • Set sales goals for specific products and developed top buying accounts.
  • Grew sales revenue for the territory by 124%.
  • Created coating system specifications.

Project Manager/Estimator

Tip Top Roofers
07.2007 - 03.2014
  • Averaged $1 million in service sales annually.
  • Managed roofing portfolio for major national retailers.
  • Consulted with and advised clients and subcontractors on a variety of commercial and residential roofing projects.
  • Developed project estimates, specifications/designs, schedules, timelines, and budgets.
  • Responsible for negotiating appropriate vendor pricing, cost analysis, and account management.
  • Managed all phases of roof installations and maintained vendor relations.
  • Meet strict deadlines and demonstrated impeccable problem-solving skills.

Education

BS - International Economics, Minor in Finance and Religion

Florida State University
Tallahassee, FL
12.2002

Skills

  • Operational efficiency
  • Operations oversight
  • Strategic planning and execution
  • Roof system design
  • Roof replacement specification creation
  • Process improvement

Certification

  • Registered Roof Observer (IIBEC, Inc.)
  • OSHA 30-Hour Certification
  • CPR/First Aid Certification
  • Certified Level 1 Thermographer

Timeline

Director of Operations and Safety

Colony Roofers
01.2025 - Current

Director of Service

Colony Roofers
12.2023 - 01.2025

Service Department Manager

Apollo Primm Commercial Roofing
11.2021 - 11.2023

General Manager/Roof Consultant

Preferred Roofing Solutions
01.2016 - 02.2021

Regional Sales Manager

Tropical Roofing Products
04.2014 - 12.2015

Project Manager/Estimator

Tip Top Roofers
07.2007 - 03.2014

BS - International Economics, Minor in Finance and Religion

Florida State University
James "Will" Ray