Jamie ballew
Saint Mary’s Ga
Summary
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
30
30
years of professional experience
Work History
Office Manager
Hippo Moving & storage
10.2022 - Current
- Overseeing Daily Office functions, Payments, Bank deposits.
Assistant Store Manager
Dollar General
03.2014 - 10.2014
- Over seeing daily functions of my cashier, plan
- Grams, office duties, stocking, run register.
- Accomplishments: Went from pt cashier to ft asst manager
Manager
Sav A Ton
08.2012 - 01.2014
- Stocking, Run Register. Orders. Inventory fuel purchases.
Firefighter - Safety Officer - EMT-B
MILL SPRING FIRE DEPARTMENT
02.2009 - 08.2012
- Specialized in scene safety within any emergency incident, fire protection, prevention and community involvement.
- Conducted fire inspections, pre-planning for new construction.
- Submitted SAFER GRANT applications, handled human resource operations and submitted emergency reporting to State of North Carolina.
- Awarded "Firefighter of the Year 2010" by completing 121 emergency responses.
- Awarded "Rookie of the Year 2009" completed 88 emergency responses within 8 months of volunteer services.
- Coordinated with EMS first response and medical emergency units.
- Completed wild-land suppression classes and hazmat certifications.
- Exemplified the second-to-none customer service delivery for which Adventure Works is nationally renowned in all interactions with customers.
Electronic Service Technician - Wireless Sales Consultant
C & E INC
07.2007 - 01.2009
- Repairing and troubleshooting iDEN, CDMA wireless devices that are damaged or faulty brought in by clients.
- Resolution provided by repairing, removing defective parts and quality checking to ensure 100% operation and function of the device as it was designed.
- Assisting new and current wireless subscribers with activation, sales and features to consumers wireless applications and functions.
- Provided support to "sister" stores with coaching and development of all aspects of wireless sales and service.
- Exceeded customer service standards that were "top notch" in growing the customer base by ensuring all devices were demonstrated to potential and current clients.
Office Manager
WIRELESS CONNECTION
09.2006 - 07.2007
- Completed daily operations of wireless sales and service by assisting co-workers in customer relations, sales, daily inventory management.
- Conducted on-going training weekly, monthly and quarterly and providing constructive feedback when needed.
- Assisting team with exceeding all aspects of customer relations and retention to store customer base.
- Provided hands on training to assist team with daily operations and sales to grow and exceed overall expectations.
- Conducted daily, weekly inventory of wireless devices and accessories to ensure supply and demand was meeting standards set by sales volume.
Service Technician
DIVERSIFIED ELECTRONICS INC
02.2003 - 09.2006
- Repairing and troubleshooting iDEN, CDMA wireless devices that are damaged or faulty brought in by clients.
- Resolution provided by repairing, removing defective parts and quality checking to ensure 100% operation and function of the device as it was designed.
- Assisting new and current wireless subscribers with activation, sales and features to consumers wireless applications and functions.
- Provided support to "sister" stores with coaching and development of all aspects of wireless sales and service.
- Exceed customer service standards that were "top notch" in growing customer base by ensuring all devices were demonstrated to potential and current clients.
Shipping and Receiving Associate
PERCEPTION KAYAK
11.1996 - 02.2003
- Completed daily inventory reconciliation to ensure quality control and accuracy of on-hand products.
- Maintained all necessary warehouse duties as needed, including pick packing and ensuring the highest level of integrity possible within company.
- Completed training and development within team to ensure 100% client satisfaction and retention.
- Providing constructive and productive feedback to all members of team including reporting to all levels of management.
- Assisted with unloading and loading freight and completing necessary inventory adjustments as needed.
Call center Rep
TELETEC
07.1995 - 11.1996
- Answered Inbound calls for UPS
- Tracking packages
Education
EMT
ISOTHERMAL COMMUNITY COLLEGE
Columbus, NC06.2012
High School Diploma - undefined
EASLEY HIGH SCHOOL
Easley, SC05.1995
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Clear oral/written communication
- Billing
- Customer relations
- Data entry
ADDITIONAL INFORMATION
- Areas of Expertise
- Customer Service Management Daily Warehouse Operations Retail Operations
- Customer Satisfaction Enhancement Front-End Supervision Sales & Margin
- Management Customer Satisfaction Enhancement Front-End Supervision Sales & Margin
- Management Teambuilding & Development Cost-Reduction Strategies Wireless Service &
- Improvement Teambuilding & Development Cost-Reduction Strategies Wireless Service &
- Repair
- View more
Timeline
Office Manager
Hippo Moving & storage
10.2022 - Current
Assistant Store Manager
Dollar General
03.2014 - 10.2014
Manager
Sav A Ton
08.2012 - 01.2014
Firefighter - Safety Officer - EMT-B
MILL SPRING FIRE DEPARTMENT
02.2009 - 08.2012
Electronic Service Technician - Wireless Sales Consultant
C & E INC
07.2007 - 01.2009
Office Manager
WIRELESS CONNECTION
09.2006 - 07.2007
Service Technician
DIVERSIFIED ELECTRONICS INC
02.2003 - 09.2006
Shipping and Receiving Associate
PERCEPTION KAYAK
11.1996 - 02.2003
Call center Rep
TELETEC
07.1995 - 11.1996
High School Diploma - undefined
EASLEY HIGH SCHOOL
EMT
ISOTHERMAL COMMUNITY COLLEGE