Strategic Human Resources and Talent Acquisition professional with over 7 years of experience in full-cycle recruitment, employee relations, HR compliance, and workforce planning. Expertise in collaborating with leadership to attract talent, enhance employee engagement, and ensure compliance with employment laws. Focused on developing high-performing teams and driving organizational growth.
Work History
Human Resource Specialist
State Farm Mutual Automobile Insurance Company | 2022 - 2026
Partnered with leadership across multiple business units to deliver strategic HR guidance for 15 employees.
Analyze workforce trends and HR metrics to support retention initiatives and improve employee engagement.
Support full-cycle recruitment including sourcing, interviewing, onboarding, and workforce planning for critical business positions.
Lead employee relations investigations involving workplace concerns, policy interpretation, corrective action, and conflict resolution while minimizing organizational risk.
Store Manager
Verizon Wireless | 2019 - 2022
Developed leadership teams through performance management and career development, enhancing team skills and effectiveness.
Reduced turnover by 60%.
Managed workforce planning, staffing forecasts, and succession planning.
Recognized for developing top-performing employees who advanced into leadership roles.
Led recruitment, interviewing, hiring, and onboarding for retail operations.
Recruiting and Operations Supervisor
Marriott International, Inc. | 2017 - 2019
Trained and mentored team members to enhance performance and operational efficiency.
Implemented process improvements to streamline workflow and increase productivity.
Coordinated staff schedules to optimize resource allocation and meet business demands.
Supervised daily operations to ensure exceptional guest service and satisfaction.
Improved onboarding time by 15%
Education
Bachelor of Science - Psychology And Human Services
Clayton State University | Morrow, GA
Skills
Interviewing & Recruitment
Workforce planning
Team Development
Organizational Development
Compensation Analysis
Employee Benefits
Payroll Management
Core Competencies
Microsoft Office
Google Workspace
FMLA
ADA
Workday
Full-Cycle Recruiting
Timeline
Human Resource Specialist
State Farm Mutual Automobile Insurance Company
2022 - 2026Read More
Store Manager
Verizon Wireless
2019 - 2022Read More
Recruiting and Operations Supervisor
Marriott International, Inc.
2017 - 2019Read More
Clayton State University
Bachelor of Science from Psychology And Human Services