Jamie Jackson
Augusta
Overview
9
9
years of professional experience
Work History
Sales Floor Manager
Augusta Mitsubishi
Augusta
12.2021 - Current
- Managed daily store operations, including assigning tasks to sales associates and overseeing the completion of those tasks.
- Monitored customer service standards and provided feedback to staff members in order to ensure quality customer service.
- Implemented new processes and procedures to increase efficiency and reduce costs while maintaining high levels of customer satisfaction.
- Developed strategies for increasing sales and profitability by analyzing current trends, monitoring competitors' activities, and recommending changes in products or services.
- Recruited, trained, coached, and evaluated staff members on their performance.
- Conducted regular meetings with staff members to discuss new initiatives and goals.
- Created a positive work environment that was conducive to team building and collaboration among employees.
- Resolved customer complaints in a timely manner while ensuring excellent customer service is maintained at all times.
- Provided feedback on product knowledge training sessions for sales associates in order to improve their understanding of company products.
- Maintained up-to-date records of employee attendance, scheduling shifts accordingly, and addressing any issues related to absenteeism or tardiness promptly.
- Ensured compliance with safety regulations by conducting regular inspections of the premises and equipment.
- Developed promotional campaigns designed to increase brand awareness through print media, online advertising platforms, radio spots.
- Drafted monthly reports summarizing overall store performance metrics such as sales volumes, inventory turnover rates.
- Planned special events such as holiday promotions or seasonal launches in order to drive traffic into the store.
- Collaborated with other departments within the organization to ensure successful execution of promotional campaigns.
Chief Executive Officer
Konvinced LLC
Augusta
09.2016 - Current
- Developed strategic plans and objectives to ensure organizational growth and profitability.
- Created financial models to forecast future business performance and identify areas of improvement.
- Established policies, procedures, and protocols to improve operational efficiency.
- Negotiated contracts with vendors, suppliers, and partners.
- Led the recruitment process for executive-level positions within the organization.
- Oversaw all aspects of financial management, including budgeting and forecasting.
- Managed relationships with shareholders, stakeholders, customers, and other key constituents.
- Implemented new technologies to streamline processes across departments.
- Analyzed market trends and competitor activities to inform product development decisions.
- Evaluated current products and services in order to develop strategies for improvement.
- Provided guidance on legal matters related to corporate operations.
- Facilitated communication between board members, executives, staff members, and other stakeholders.
Education
Some College (No Degree) - Business Management
East Central Technical College
Fitzgerald, GASkills
- Inventory Management
- Sales Strategies
- Staff Scheduling
- Shrinkage Control
- Sales Training
- Inventory
- Expense Tracking
- Employee Scheduling
- Employee Development
- Staff Management
- Business Administration
Timeline
Sales Floor Manager
Augusta Mitsubishi
12.2021 - Current
Chief Executive Officer
Konvinced LLC
09.2016 - Current
Some College (No Degree) - Business Management
East Central Technical College