Jamie Lawson
Atlanta
Summary
Detail-oriented IT support professional with hands-on experience supporting classified and unclassified environments within DoD and defense settings. Proven background in hardware inventory accountability, system imaging, end-user troubleshooting, and secure IT asset management. Security-focused, highly organized, and experienced working independently in mission-critical environments. Active Secret clearance with strong alignment to defense program requirements.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Junior Specialist
SOC LLC, A Day & Zimmermann Company/ Leidos
Beaufort, SC
05.2024 - 11.2024
- Installed, configured, maintained, and repaired IT systems in both standalone and client-server environments supporting mission operations
- Performed system imaging, workstation setup, and configuration to ensure readiness and standardization
- Conducted hardware upgrades and repairs to maintain system availability and operational capability
- Tracked and managed IT hardware inventory, ensuring accuracy, accountability, and compliance with security requirements
- Troubleshot and resolved end-user hardware, software, and network issues in a timely manner
- Installed and configured routers, switches, wireless hubs, and peripheral devices
- Maintained documentation and records to support audits and asset accountability
ISP/OSP Communications Technician
Prime Technical Services
Beaufort, SC Marine Corps Air Station
01.2024 - 05.2024
- Supported communication systems by installing, maintaining, and troubleshooting copper and fiber optic infrastructure
- Conducted routine testing, diagnostics, and repairs to optimize system performance
- Provided technical support to resolve communication issues and improve customer satisfaction
- Operated tools and equipment required for secure installation and maintenance of network infrastructure
- Maintained detailed documentation of work performed to support operational tracking
Petroleum Supply Supervisor
U.S. Army
01.2022 - 02.2024
- Maintained accurate inventory records and accountability for fuel, equipment, and assets
- Conducted inspections to ensure compliance with safety, environmental, and regulatory standards
- Coordinated logistics, maintenance, and documentation in high-accountability environments
- Demonstrated strong attention to detail, documentation accuracy, and compliance discipline
Communication Security (COMSEC) Manager
U.S. Army
01.2021 - 12.2023
- Managed highly sensitive communication security materials, ensuring proper inventory, accountability, and destruction in compliance with DoD regulations
- Provided technical support for desktop systems, peripheral devices, and authorized software
- Installed, configured, and maintained operating systems and approved applications
- Performed system imaging and workstation deployment for end-users
- Diagnosed and resolved hardware, software, printer, and network issues
- Coordinated with internal teams and external vendors to resolve complex IT issues
- Enforced access control policies and ensured users had appropriate system permissions
Petroleum Supply Specialist
U.S. Army
06.2018 - 12.2021
- Collaborated with other military units and civilian contractors to coordinate fuel resupply missions, assuring uninterrupted fuel supply during critical operations
- Completed rigorous training programs in hazardous material handling, safety protocols, and emergency response procedures, demonstrating preparedness for diverse situations
- Demonstrated exceptional problem-solving skills during emergency situations, effectively mitigating risks and minimizing downtime
- Coordinated and executed fuel convoy operations, ensuring timely and secure delivery of fuel to units in various locations
- Received multiple commendations for outstanding performance and dedication, including recognition of exceptional leadership and teamwork abilities.
Education
NCO Academy - Basic Leaders Course (BLC) -
U.S. Army
Fort Stewardt, GA5 2022
Certification- Technical Transportation of Hazardous Material -
U.S. Army
Fort Carson, CO1 2021
Certification - Certified Petroleum Apprentice (CPA) Level 1 -
U.S. Army
Fort Carson, CO6 2020
Certification - Digital Training Management System (DTMS) -
U.S. Army
Fort Carson, CO5 2020
Bachelor of Science - Cybersecurity
Kennesaw State University
Kennesaw, GA08-2026
Skills
- Inventory management
- Programming/troubleshooting/triage
- Organizational awareness
- Customer service/ Team work
- Attention to detail
- Hardware Inventory & Asset Accountability
- IT Asset Tracking & Documentation
- System Imaging & Configuration
- End-User Technical Support
- Hardware & Software Troubleshooting
- Secure IT Environments (DoD)
- Microsoft Office (Excel, Word, Outlook)
- Network & Peripheral Devices
- Access Control & User Permissions
- Attention to Detail & Compliance
- Team Coordination & Independent Work
- Leadership
- Problem solving
- Data Analysis/Diagnostic services
- Oral communication
- Software troubleshooting
- Team collaboration
Certification
CompTIA SEC +
Timeline
IT Junior Specialist
SOC LLC, A Day & Zimmermann Company/ Leidos
05.2024 - 11.2024
ISP/OSP Communications Technician
Prime Technical Services
01.2024 - 05.2024
Petroleum Supply Supervisor
U.S. Army
01.2022 - 02.2024
Communication Security (COMSEC) Manager
U.S. Army
01.2021 - 12.2023
Petroleum Supply Specialist
U.S. Army
06.2018 - 12.2021
NCO Academy - Basic Leaders Course (BLC) -
U.S. Army
Certification- Technical Transportation of Hazardous Material -
U.S. Army
Certification - Certified Petroleum Apprentice (CPA) Level 1 -
U.S. Army
Certification - Digital Training Management System (DTMS) -
U.S. Army
Bachelor of Science - Cybersecurity
Kennesaw State University