Jamie Quarles
Winston
Summary
Results-driven leader focused on delivering exceptional customer care and fostering strong team relationships. Proven track record in identifying organizational needs and implementing effective solutions. Strong time management skills complemented by a collaborative approach. Accomplished sales professional with a history of boosting sales and enhancing customer experiences.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Nutrition and Food Services Leader II
Wellstar Health Systems
Austell
07.2021 - 01.2025
- Monitored employee productivity and provided constructive feedback to enhance performance.
- Delivered exceptional customer service, ensuring satisfaction for guests and employees.
- Trained employees to develop skills and increase productivity.
- Resolved customer complaints promptly, maintaining positive relations.
- Conducted regular assessments to ensure employee performance met expectations.
- Verified cash register accuracy and managed store deposits efficiently.
Catering Supervisor
Wellstar Health Systems
Austell
07.2021 - 01.2025
- Oversaw staff during catered events to maintain high service quality standards.
- Created function sheets to coordinate food preparation for scheduled events.
- Ensured all setups and products consistently met and exceeded expectations.
Catering Specialist
Wellstar Health Systems
Austell
03.2021 - 07.2021
- Supported chefs in food preparation and presentation, ensuring meticulous attention to detail.
- Delivered catered meals and supplies punctually for efficient event setup.
- Maintained flexible schedule, accommodating evenings, weekends, and on-call shifts.
- Provided courteous service to enhance guest experiences and create memorable moments.
- Efficiently cleared dishes and glassware after each course to maintain service flow.
Liaison
Wellstar Health Systems
Austell
11.2019 - 07.2021
- Delivered patient meals with professionalism and courtesy while ensuring timely tray delivery.
- Prepared patient trays on the tray line to meet dietary requirements.
- Provided exceptional customer service to enhance patient experience.
Assistant Manager
Dollar Tree
Douglasville
07.2012 - 11.2019
- Managed store operations and inventory to ensure optimal performance.
- Monitored cash intake and deposit records for accuracy and accountability.
- Facilitated team transitions and new employee orientation through comprehensive training.
- Set schedules to ensure adequate coverage and meet customer service demands.
- Processed POS transactions, handling cash, checks, and credit refunds efficiently.
- Assisted customers with large purchases by organizing items for collection.
- Restocked and organized merchandise to drive product sales effectively.
Server
20 Bar West & Grille
Douglasville
06.2016 - 10.2017
- Greeted new customers and fostered positive connections to enhance guest experience.
- Recorded food and drink orders, maintaining high service standards throughout.
- Delivered garnished dishes promptly to minimize wait times for guests.
- Collaborated with bar staff to efficiently fulfill beverage orders across dining areas.
Education
Associate Degree - Criminal Justice
Georgia Highlands College
Rome, GA12.2016
Diploma -
Douglas County High School
Douglasville, GA05.2012
Skills
- Microsoft Office Suite
- Customer service
- Time management
- Cash handling
- Quality assurance
- Employee training
- Event coordination
- Performance management
Certification
ServSafe - 03/2023
Timeline
Nutrition and Food Services Leader II
Wellstar Health Systems
07.2021 - 01.2025
Catering Supervisor
Wellstar Health Systems
07.2021 - 01.2025
Catering Specialist
Wellstar Health Systems
03.2021 - 07.2021
Liaison
Wellstar Health Systems
11.2019 - 07.2021
Server
20 Bar West & Grille
06.2016 - 10.2017
Assistant Manager
Dollar Tree
07.2012 - 11.2019
Associate Degree - Criminal Justice
Georgia Highlands College
Diploma -
Douglas County High School
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