Jamie Riley
Hephzibah
Summary
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled enough to complete the task, knowledgeable enough to teach another.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Owner
HJR Services
10.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
- Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
- Gathered, organized and input information into digital database.
- Optimized use of resources by keeping an organized inventory of tools, equipment, and maintenance supplies at all times.
- Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
- Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
- Implemented creative problem-solving strategies when faced with unique repair challenges that resulted in effective solutions tailored to specific situations.
- Conducted thorough inspections of completed work sites to confirm adherence to safety standards and client expectations before leaving the premises.
- Meticulously maintained tools and equipment, ensuring optimal performance during each task undertaken.
- Educated clients about proper maintenance practices to help prolong the lifespan of repaired items or installations within their homes or businesses.
- Troubleshot and diagnosed problems with mechanical and electrical systems and equipment.
- Installed and maintained plumbing and HVAC systems.
Vacuum Truck Operator
Fpl Food
09.2018 - 10.2020
- Increased job efficiency by operating vacuum truck equipment safely and effectively.
- Collaborated with team members to complete complex jobs, promoting a positive work environment.
- Assisted in training new hires, sharing expertise to improve overall team performance.
- Prevented accidents through strict adherence to safety protocols while operating heavy machinery on job sites.
- Adapted to various job site conditions, ensuring safe and efficient operation of the vacuum truck in diverse settings.
- Ensured compliance with environmental regulations by properly disposing of waste materials collected from job sites.
- Enhanced workplace safety by performing regular maintenance checks on the vacuum truck.
- Reduced downtime by promptly addressing mechanical issues and scheduling repairs as necessary.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Refrigeration and Air Conditioning Technician
Fpl Food
01.2018 - 09.2018
- Optimized system performance by detecting leaks, repairing or replacing damaged components as needed.
- Collaborated with team members to complete complex installations and repairs within tight deadlines.
- Demonstrated expertise in troubleshooting a variety of commercial refrigeration units leading to swift resolution of issues during service calls.
- Performed comprehensive preventative maintenance tasks tailored specifically to prolonging the life of each unique system.
- Assisted in design improvements resulting in more efficient layouts that contributed towards reduced energy costs.
- Ensured safety compliance through meticulous inspection of refrigeration and air conditioning equipment, identifying potential hazards or issues.
- Improved system efficiency by conducting thorough diagnostics and implementing necessary repairs on refrigeration and air conditioning equipment.
- Maintained consistent temperature control for factory by performing regular maintenance on HVAC systems.
- Heightened workplace safety by adhering to OSHA guidelines and conducting regular in-house training for team members.
- Maintained safety standards by using appropriate protective gear and adhering to best practices.
- Performed predictive, preventive, and corrective maintenance on diverse systems.
- Maintained and fixed electrical and pneumatic controls, HVAC systems, refrigeration and water/steam system.
- Completed root cause analysis to identify issues, understand problems and implement corrective plans.
- Updated refrigeration systems, modifying HVAC components and refurbishing chiller plants and panels.
- Inspected cooling systems and identified potential problems.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
Apartment Maintenance Supervisor
The Metropolitan of Augusta
08.2015 - 12.2016
- Collaborated with property management to plan and execute capital improvement projects, enhancing the overall value of the apartment community.
- Oversaw seasonal maintenance tasks such as snow removal or pool upkeep to ensure a comfortable living environment yearround.
- Increased efficiency of maintenance team by delegating tasks according to individual skills and strengths.
- Implemented energy-efficient initiatives within the apartment complex, resulting in reduced utility costs for both tenants and management.
- Maintained a clean and safe working environment by adhering to OSHA guidelines and company protocols.
- Provided emergency response to urgent situations such as water leaks or power outages, minimizing damages and inconvenience for residents.
- Enhanced tenant satisfaction by promptly addressing and resolving maintenance requests.
- Established strong relationships with tenants by providing exceptional customer service during interactions related to maintenance concerns or questions.
- Coordinated with outside contractors for specialized repairs, ensuring quality workmanship within budget constraints.
- Conducted thorough unit inspections before and after tenant move-ins, guaranteeing optimal living conditions for residents.
- Mentored new team members, providing guidance on standard procedures and best practices in apartment maintenance.
- Improved safety standards within the apartment complex through regular inspections and repairs.
- Managed inventory of tools, equipment, and materials, reducing waste and maintaining costeffectiveness.
- Streamlined communication with property management, ensuring timely completion of work orders and projects.
- Reduced downtime for essential building systems by implementing a preventative maintenance schedule.
- Performed minor wall repair, installed drywall, and painted.
- Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
- Inspected building systems to evaluate HVAC, electrical and plumbing maintenance needs.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Installed new locks, door handles, and door closers.
- Supported safety with well-maintained grounds, parking lots and landscaping.
- Tested fire safety and emergency systems and inspected fire extinguishers and sprinkler systems.
Apartment Maintenance Technician
The Huntington Apartments
06.2009 - 08.2015
- Maintained a safe living environment for residents by quickly addressing any potential hazards or code violations discovered during inspections or reported by tenants.
- Assisted in preparing vacant units for new occupants by performing thorough cleaning, painting, minor repairs, and appliance installation as needed.
- Developed strong relationships with tenants through courteous interactions and efficient resolution of their maintenance requests.
- Upheld excellent communication with property managers regarding progress updates, completed tasks, and upcoming maintenance needs.
- Improved tenant satisfaction by promptly addressing and resolving maintenance concerns in a professional manner.
- Conducted regular inspections of apartments and common areas to identify necessary repairs and proactive maintenance tasks.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Maximized equipment lifespan through proper care procedures such as lubrication, filter replacement, and adherence to manufacturer recommended maintenance schedules.
- Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
- Installed new locks, door handles, and door closers.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Inspected building systems to evaluate HVAC, electrical and plumbing maintenance needs.
- Reported issues to property manager so effective resolutions could be put into place.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Diagnosed and repaired complex mechanical and electrical systems.
- Installed and maintained plumbing and HVAC systems.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Rewired and replaced faulty electrical components in equipment.
Security Officer Supervisor
Liberty Security
07.2000 - 06.2010
- Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
- Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
- Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reduced incidents of theft and vandalism by diligently patrolling the premises.
- Collaborated with local law enforcement agencies to provide a secure environment for company employees and visitors.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Effectively resolved conflicts between staff members or visitors, employing strong communication skills and level-headed problem-solving techniques.
- Maintained accurate records of employee schedules, time off requests, and overtime hours worked by security officers under my supervision.
- Provided exceptional customer service to clients, addressing concerns promptly and professionally while maintaining a focus on safety and security.
- Actively participated in regular meetings with upper management to discuss ongoing security issues, trends, and potential risks facing the company.
- Enhanced security measures by implementing new procedures and conducting regular training sessions for security officers.
- Implemented access control systems, effectively preventing unauthorized entry into restricted areas of the facility.
- Assisted in the hiring process for new security officers by reviewing applications, conducting interviews, and providing recommendations to management.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to emergency situations to assess and deflect issues.
Education
High School Diploma -
Huntington High School
Huntington, NY06-1995
Construction Electrical
Wilson Technical School
Huntington, NY09-1992
Skills
- Residential and Commercial Electrical Expertise
- Residential and Commercial Plumbing Expertise
- Appliance repair
- Pool maintenance
- Building code compliance
- Locksmith services
- HVAC expertise
- Preventative maintenance
- Drywall repair
- Grounds maintenance
- Equipment operation
- Work order management
- Fixture installation
- Carpentry (ex fencing, decking)
- System testing
- Flooring installation
- Water treatment
- Installation procedures
- Lawn mowing
- Customer service
- Problem-solving
- Skilled maintenance and repair
- Hand and power tool operation
- Attention to detail
- Safety awareness
- Heavy lifting
- Self Motivated
- Reliable
Certification
HVAC Certified
Timeline
Owner
HJR Services
10.2020 - Current
Vacuum Truck Operator
Fpl Food
09.2018 - 10.2020
Refrigeration and Air Conditioning Technician
Fpl Food
01.2018 - 09.2018
Apartment Maintenance Supervisor
The Metropolitan of Augusta
08.2015 - 12.2016
Apartment Maintenance Technician
The Huntington Apartments
06.2009 - 08.2015
Security Officer Supervisor
Liberty Security
07.2000 - 06.2010
High School Diploma -
Huntington High School
Construction Electrical
Wilson Technical School
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