Summary
Overview
Work History
Education
Skills
Capabilities
Timeline
Generic

Jamiyah Walker

Loganville

Summary

Experienced office administrator with over 5 years of experience in assembly staff support, client relations, and technical support. Skilled in multitasking and problem-solving, with a proven track record of communicating effectively with clients to enhance satisfaction and retention rates. Proficient in managing multiple tasks with precision and attention to detail. Background in technical support enables efficient troubleshooting of issues.

Overview

5
5
years of professional experience

Work History

Amnesty Floor Monitor

Amazon
02.2025 - Current

to maintain functioning of the automated robotic system by troubleshooting issues like drive crashes and jams, and ensure the efficient flow of goods within the robotic system.



Lab Technician

Abbott Laboratories
03.2022 - 08.2024
  • Performed final inspection on heart devices to ensure device was stable.
  • Verified paperwork was confirmed and processed.
  • Promptly address and resolve production issues to minimize delays in production.

Intake Specialist

Actec Systems
09.2021 - 02.2022
  • Answered multiple phone calls pertaining to personal insurance carriers, self-insured companies, third party administrators and managed care organizations.
  • Addressed and resolved complaints and concerns about claims.
  • Performed clerical work such as filing, copying and faxing documents.
  • Entered claim information electronically for policy holders.
  • Recommended related products to increase customers' options.

Front Desk Clerk

Sysco Foods
08.2020 - 08.2021
  • Verified and confirmed paperwork for deliveries was accurate.
  • Directed drivers to correct loading and unloading docks.
  • Answered phone calls and inquires pertaining delivery requests.
  • Distributed mail and messages to office personnel.
  • Greeted and welcomed guests and employees.

Education

Dental Hygienist

Atlanta Technical College
Atlanta, GA
07.2025

Diploma - undefined

Langston Hughes High School
05.2020

Skills

  • Data confidentiality
  • Quickly learns and applies new skills
  • Proficient in organization
  • Strategic planning
  • Organizational time strategies
  • Client relationship management

Capabilities

Possess exceptional administrative and technical expertise. Manage difficult tasks and a diversity of routine functions and projects in a fast-paced environment. Detail-oriented with proven track record of producing quality work within a strict timeline. Provide excellent communication, organizational, time management and problem-solving skills. Exercise independent judgment, decision-making abilities and a high level of confidentiality. Maintain expert knowledge of the company's programs and respond to general inquiries on a variety of technical and administrative support issues.

Timeline

Amnesty Floor Monitor

Amazon
02.2025 - Current

Lab Technician

Abbott Laboratories
03.2022 - 08.2024

Intake Specialist

Actec Systems
09.2021 - 02.2022

Front Desk Clerk

Sysco Foods
08.2020 - 08.2021

Diploma - undefined

Langston Hughes High School

Dental Hygienist

Atlanta Technical College
Jamiyah Walker