Summary
Overview
Work History
Education
Skills
Timeline
Generic

JaMya Burden

Pelham

Summary

Dynamic Account Executive with a proven track record at Crown Finance, excelling in client relationship building and customer service. Skilled in managing multiple accounts and processing loan applications, I enhance client satisfaction and retention through effective communication and organization. Adept at data entry and appointment scheduling, I ensure seamless operations and client engagement.

Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.

Overview

6
6
years of professional experience

Work History

Account Executive

Crown Finance
08.2022 - 04.2025
  • Assisted in managing client accounts to ensure satisfaction and retention.
  • Supported sales team in preparing presentations and proposals for prospective clients.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Processed loan applications, originated consumer loans, and conducted outbound calls to manage and resolve delinquent accounts.
  • Maintained accurate records of client interactions and transactions in CRM systems.

Front Desk Receptionist

Thomasville Toyota
10.2019 - 08.2020
  • Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Coordinated communication between departments to streamline service delivery and enhance efficiency.
  • Maintained accurate records of appointments and customer interactions using dealership management software.

Education

No Degree - Dental

Georgia Dental Educational Institute
Moultrie, GA
06-2023

High School Diploma -

Pelham High School
Pelham, GA
05-2019

Skills

  • Client relationship building
  • Customer service
  • Listening skills
  • Telephone etiquette
  • Data entry
  • Scheduling
  • Appointment scheduling

Timeline

Account Executive

Crown Finance
08.2022 - 04.2025

Front Desk Receptionist

Thomasville Toyota
10.2019 - 08.2020

No Degree - Dental

Georgia Dental Educational Institute

High School Diploma -

Pelham High School
JaMya Burden