Janae Leathers

Excellent customer service skills greeting clients making sure they are up to date on treatments providing clients status on their cases disbursing settlement checks to clients requesting reduction request from providers assisting client with their property damage speaking with adjusters and requesting deceleration pages confirming if liability has been establishing as part of moving forward with their case.

Knowledgeable case manger with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.

• Achieved legal assistance by introducing personal Injury settlement's for a person pain & suffering in a time sensitive manner.
• Collaborated with team of case managers in the development of Case management.
• Achieved customer support through effectively helping with executing task and client communication consistency.

I take client communication very seriously in a professional consistent manner by connecting with varies of clients on different levels and matters while also answering questions to the best of my ability and leaving client communication open to a person freedom of speech on varies subjects while representing the company.