Janaeveya Head
Macon
Summary
Proven leader in the food service industry, adept at team management and customer engagement, with a track record of enhancing efficiency and service quality. Skilled in inventory management and staff training, I excel in creating positive environments and achieving exceptional customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
GES Packer
Fritolay
09.2024 - Current
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Kitchen Assistant
Chef White
07.2022 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Enhanced kitchen efficiency by maintaining clean and organized workstations.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Provided backup support to other staff members during busy periods or staff shortages.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
Restaurant Manager
Whataburger Restaurants L&c
01.2020 - 04.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Education
SERV SAFE -
Culinary Arts
GED -
Youth Challnege Academy
Fort Stewart, GA12.2017
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Point of sale (POS) system operation
- Shift management
- Organization and prioritization
- Complaint resolution
- Food service background
- Staff scheduling
- Supervisory skills
- Recruitment
- Pre-shift walk-through
- Supply chain management
- Kitchen oversight
- Culinary arts education
- Restaurant operations management
- Customer service
- Reliable and responsible
- Team leadership
- Safe food handling
- Inventory management
- Staff supervision
- Training and onboarding
- Money handling
Certification
Serv Safe
- ServSafe Food Handler's Certification
Timeline
GES Packer
Fritolay
09.2024 - Current
Kitchen Assistant
Chef White
07.2022 - 03.2024
Restaurant Manager
Whataburger Restaurants L&c
01.2020 - 04.2022
SERV SAFE -
Culinary Arts
GED -
Youth Challnege Academy
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