Janeth Cruz
Cumming
Summary
Dynamic Assistant Community Manager with a strong focus on new developments in the Gwinnett area, adept at driving sales and showcasing apartment homes and communities through compelling presentations. Proven ability to foster relationships and deliver exceptional customer service, ensuring client satisfaction and loyalty. Committed to achieving organizational goals while maintaining a professional work ethic and consistency in all endeavors. Expertise in navigating the complexities of the real estate market contributes to the overall success of community initiatives.
Overview
6
6
years of professional experience
Work History
Assistant Property Manager
Greystar
Atlanta, GA
02.2024 - 06.2025
- Collaborated with property manager to enhance leasing strategies for Solis Sugar Hill and Solis Gainesville.
- Executed comprehensive outreach marketing strategies to enhance community engagement through vendor and resident events.
- Conducted community tours for prospects, effectively communicating product features and benefits.
- Executed comprehensive background and credit screening processes to ensure candidate integrity.
- Oversaw maintenance of consistent preleased percentage across projects.
- Managed communication with residents regarding delinquent accounts and executed eviction notice procedures.
- Executed weekly reporting for rent collection expense summaries, overseeing tenant turnover and initiating eviction processes.
- Managed social media accounts to enhance brand visibility and engagement.
- Facilitated tenant communications to improve resident satisfaction and address issues promptly.
- Oversaw leasing processes to ensure adherence to company policies and local regulations.
Assistant Property Manager
Woodward Management Partners
Atlanta, GA
02.2022 - 02.2024
- Facilitated leasing operations for a new 312-unit Class A+ property.
- Secured 25% occupancy within first 90 days of property delivery.
- Secured 50% occupancy within first 120 days of leasing office operations.
- Oversaw outreach marketing initiatives, including vendor and resident events.
- Toured prospects around community while communicating about the product features and benefits.
- Responsible for background & credit screenings
- Maintain consistent preleased percentage.
- Conduct market research on competition in the area
- Provide white glove standard customer service, analyzed resident concerns, and developed resident.
- Contacted residents with delinquent accounts and handled eviction notices.
- Ran multiple weekly reports for rent collections, expense summaries, managing tenant turnover, and initiating eviction process.
- Handling social media accounts
- Outreach marketing
Assistant Property Manager
Greystar
Atlanta, GA
04.2021 - 01.2022
- Assist the property manager in leasing up a brand new 162-unit, Class A+ mixed use asset.
- Achieved 40% occupancy within the first 60 days of delivery.
- Achieved 50% leased within the first 90 days of opening the leasing office.
- Provide white glove standard customer service, analyzed resident concerns, and developed resident relations.
- Contacted residents with delinquent accounts and handled eviction notices.
- Ran multiple weekly reports for rent collections, expense summaries, managing tenant turnover, and initiating eviction notices.
Leasing professional
Woodward Management Partners
Atlanta, GA
04.2019 - 02.2021
- Assist the property manager in leasing up a brand new 302-unit, Class A+ mixed use asset.
- Assisted on another brand-new lease up of 196 units.
- Achieved 25% occupancy within the first 60 days of delivery.
- Achieved 50% leased within the first 90 days of opening the leasing office.
- Responsible for all outreach marketing, vendor events, resident events, etc.
- Toured prospects around community while communicating about the product features and benefits.
- Responsible for background & credit screenings
- Maintain consistent preleased percentage.
- Conduct market research on competition in the area
- Provide white glove standard customer service, analyzed resident concerns, and developed resident relations.
Education
High School Diploma -
New Utrecht High School
Brooklyn, NY06-2011
Skills
- Bilingual in Spanish
- Office administration
- Effective verbal communication
- Professional communication skills
- Property inspections
Languages
English
Spanish
Timeline
Assistant Property Manager
Greystar
02.2024 - 06.2025
Assistant Property Manager
Woodward Management Partners
02.2022 - 02.2024
Assistant Property Manager
Greystar
04.2021 - 01.2022
Leasing professional
Woodward Management Partners
04.2019 - 02.2021
High School Diploma -
New Utrecht High School