Summary
Overview
Work History
Skills
Timeline
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Janiah Bell

Lithonia

Summary

Dynamic technology manager with a proven track record at Zara, enhancing operational efficiency through strategic process improvements and robust data protection measures. Skilled in organizational development and client relationship building, I effectively reduced IT support tickets and fostered a culture of proactive problem-solving, ensuring seamless technology integration and user satisfaction. I directly work with teams to improve and develop skills that ensure company success.

Overview

7
7
years of professional experience

Work History

Register and Technology Manager

Zara
07.2022 - Current
  • Implemented data backup and disaster recovery plans that protected critical business information from loss or corruption.
  • Improved overall technology efficiency by implementing streamlined processes and system upgrades.
  • Provided leadership and support for IT department.
  • Reduced IT support tickets by proactively addressing common issues and providing user training.
  • Managed implementation of new technological improvements resulting in increased efficiency.

Sales Associate

Adidas Outlet
02.2018 - 08.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Skills

  • Organizational Development
  • Executive communication
  • Business process improvement
  • Client relationship building

Timeline

Register and Technology Manager

Zara
07.2022 - Current

Sales Associate

Adidas Outlet
02.2018 - 08.2020

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Janiah Bell