Janisha Martin
1422 Prince Ave. Apt B
Summary
Dynamic and results-driven professional with extensive experience in customer service and cash handling at Wingstop Restaurant. Proven ability to enhance customer satisfaction through effective issue resolution and efficient transaction management. Recognized for exceeding productivity goals and maintaining a clean, organized work environment, demonstrating strong work ethic and dependability.
Production professional with history of optimizing manufacturing workflows and ensuring quality control. Proven ability to adapt to changing production needs and collaborate effectively with team members. Recognized for problem-solving skills and dedication to meeting production deadlines.
Telemarketing professional prepared for this role with solid background in customer engagement and sales techniques. Known for consistently achieving targets through effective communication and adaptability. Proven ability to collaborate with team members and respond to dynamic needs, ensuring client satisfaction and retention.
Overview
2026
2026
years of professional experience
Work History
Cashier
Wingstop Restaurant
Tifton, GA
01.2025 - 01.2026
- Collaborated with team members to ensure timely service during peak hours.
- Addressed customer inquiries and resolved issues to enhance satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Production Worker
Heatcraft Refrigeration
Tifton, GA
10.2020 - 01.2025
- Used equipment properly to avoid workplace hazards or injuries.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Enhanced production line efficiency by streamlining assembly processes.
- Ensured timely delivery of products by coordinating effectively with logistics team.
- Made sure that products were produced on time and are of good quality.
- Met production targets and tight deadlines by collaborating closely with team members.
- Assembled products according to changing daily work orders and specific customer needs.
Packer
Sanderson Farms
Moultrie, GA
06.2019 - 09.2020
- Operated assembly line machinery to ensure efficient production flow.
- Inspected finished products for quality compliance and safety standards.
- Collaborated with team members to streamline assembly processes and reduce downtime.
- Assisted in training new employees on assembly techniques and safety protocols.
- Monitored inventory levels, ensuring timely replenishment of packaging materials.
- Assisted in maintaining cleanliness and organization of packing area to comply with health regulations.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Ensured timely completion of orders through effective time management and multitasking skills.
Cashier
Zaxbys
Tifton, GA
2017 - 06.2019
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Maintained cleanliness and organization of service area and dining space.
- Assisted customers in menu selection, providing recommendations based on preferences.
- Handled cash register operations, including cash handling and balancing at shift end.
Telemarketer
Smp
Tifton, GA
03.2016 - 02.2017
- Developed effective communication strategies to engage potential customers and increase interest in products.
- Analyzed customer feedback to refine pitch approaches, improving response rates and customer satisfaction.
- Coordinated outreach campaigns using CRM software to track leads and streamline follow-up processes.
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Completed daily cold calling and outreach to build sales pipeline.
- Generated new leads through targeted cold calling efforts, expanding the company''s client base.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Answered questions about company offerings with knowledgeable responses about products and services.
Education
High School Diploma -
Colquitt County High School
Moultrie, GASkills
- Customer service
- Customer assistance
- Cash handling
- Time management skills
- Professionalism and courtesy
- Issue resolution
- POS system operations
- Order packaging
- Sales expertise
- Product recommendations
- Problem-solving
- Dependability and reliability
- Product packaging
- Heavy lifting
- Workplace cleanliness
- Product packing
- Shipment preparation
- Packing and shipping
- Strong work ethic
- Email and telephone etiquette
- Customer engagement
- Inbound and outbound calls
- Scripted calls
- Professional communication
- Upselling and cross selling
- Technical skills
Timeline
Cashier
Wingstop Restaurant
01.2025 - 01.2026
Production Worker
Heatcraft Refrigeration
10.2020 - 01.2025
Packer
Sanderson Farms
06.2019 - 09.2020
Telemarketer
Smp
03.2016 - 02.2017
Cashier
Zaxbys
2017 - 06.2019
High School Diploma -
Colquitt County High School