Janiya Williams
Richmond Hill,GA
Summary
Enthusiastic clerk eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clearly understand policies and procedures in order to process paperwork, balance the budget and willing to train daily. Motivated to learn, grow and excel.
Overview
7
7
years of professional experience
Work History
Receptionist
Bosque Dental Care
09.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Assisted with onboarding new clients and securing paperwork completion.
- Scheduled office meetings and client appointments for staff teams
Chill Staff Member
Dairy Queen Grill & Chill
03.2021 - 10.2022
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Work chill station by myself for 6 hours
Assistant Toddler Teacher
Richmond Hill Montessori Preschool
06.2021 - 09.2022
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Gathered materials and resources to prepare for lessons and activities.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Established positive relationships with students and families.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Guided students to develop social, emotional and physical skills.
Assistant Teacher
Lots Of Laughter Childcare
08.2018 - 09.2020
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised recess, lunch and daily student intake and dismissal.
- Assisted in lessons, curriculum and homework planning.
- Worked with teacher to identify and target opportunities for instructional improvements.
Team Leader
Bryan County Recreation
05.2017 - 07.2019
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Cashier
SUBWAY®Restaurants
03.2018 - 06.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Associate of Science - Healthcare Administration
Southern New Hampshire University
Hooksett, NH05.2026
High School Diploma -
Richmond Hill High School
Richmond Hill, GA05.2020
Skills
- Teamwork
- Team building
- Clerical
- Customer Service
- Collaboration
- Detail-oriented
- Training & Development
- Adaptability
- MS Office
- Conflict resolution
- Good Telephone Etiquette
- Medical Terminology Knowledge
- Calm and Professional Under Pressure
Timeline
Receptionist
Bosque Dental Care
09.2022 - Current
Assistant Toddler Teacher
Richmond Hill Montessori Preschool
06.2021 - 09.2022
Chill Staff Member
Dairy Queen Grill & Chill
03.2021 - 10.2022
Assistant Teacher
Lots Of Laughter Childcare
08.2018 - 09.2020
Cashier
SUBWAY®Restaurants
03.2018 - 06.2019
Team Leader
Bryan County Recreation
05.2017 - 07.2019
Associate of Science - Healthcare Administration
Southern New Hampshire University
High School Diploma -
Richmond Hill High School
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