Janiyah Berry

Customer service professional with a proven track record of delivering exceptional service and building strong customer relationships. I am seeking a challenging role where I can utilize strong communication skills and problem-solving abilities to ensure customer satisfaction and exceed company expectations. With a strong work ethic and a dependable nature, I am committed to providing outstanding service and contributing to the success of the company.

• Security guard skills, Proficient, 06/01/23, Assessing risks, enforcing security standards, and handling complaints
• Customer service, Proficient, 07/01/22, Identifying and resolving common customer issues
• Attention to detail, Proficient, 06/01/21, Identifying differences in materials, following instructions, and detecting details among distracting information
• Cleaner fit, Proficient, 02/01/23, Measures the traits that are important for successful cleaners
• Food service: Customer situations, Proficient, 02/01/23, Identifying and addressing customer needs in a food service setting
• Management & leadership skills: Impact & influence, Proficient, 04/01/23, Choosing the most effective strategy to inspire and influence others to meet business objectives
• Work style: Reliability, Proficient, 11/01/21, Tendency to be reliable, dependable, and act with integrity at work
• Retail customer service, Proficient, 12/01/21, Responding to customer situations in a retail setting
• Sales skills, Proficient, 06/01/21, Influencing and negotiating with customers
• Customer focus & orientation, Proficient, 06/01/21, Responding to customer situations with sensitivity
• Sales skills, Proficient, 01/01/22, Influencing and negotiating with customers