Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janiyah Leslie

McDonough,GA

Summary

Experienced Warehouse Packer, Server, Host, To-Go Specialist, and most currently, QA Inspector, bringing enthusiasm and exceptional work ethic. Experience in all aspects of inventory, packaging, and shipping operations. Able to stand for entire shift and lift up to 75 pounds. Trained in customer service with knowledge of computer technology. High energy and outgoing with a dedication to positive guest relations. High volume dining, customer service, and cash handling background.

Overview

4
4
years of professional experience

Work History

Server

Cuts Steakhouse
06.2025 - Current
  • Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Serve food and beverages promptly with focused attention to customer needs.
  • Work with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborate with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Perform opening and closing duties, ensuring the dining area is prepared for seamless service transitions.
  • Provide attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Address customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Maintain clean and organized dining areas to uphold restaurant hygiene standards.
  • Handle cash transactions accurately, contributing to balanced daily financial reports.
  • Follow health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Adapt to diverse customer needs, providing personalized service that increased guest satisfaction.
  • Increase sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Increase sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Inspect dishes and utensils for cleanliness.
  • Strategically time check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Print dining checks with total due, collected payment and offered receipts to complete transactions.
  • Help customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Share knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Display enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Server

Texas Roadhouse
08.2023 - Current
  • Deliver exceptional, friendly, and fast service
  • Maintain guest satisfaction through bar/table maintenance, refills, responding to additional needs, pre-bussing, and prompt check delivery and payment processing
  • Ensure accuracy of orders and food/drink quality standards
  • Perform duties that require bending, lifting, reaching and turning
  • Transport items and containers (weighing up to 50 lbs.) to and from stock and dining room locations
  • Stand up to 8 hours or longer when needed
  • Manage closing duties, including restocking items and reconciliation of the cash drawer
  • Recognizing first-time guests and telling the Roadhouse story
  • Practicing safety and sanitation at all times
  • Exhibiting teamwork
  • Line-dancing
  • Serving fresh-baked bread
  • Complying with responsible alcohol service guidelines
  • Handling cash, credit, and gift cards, and reconciling money at the end of each shift
  • Using the point of sale system correctly
  • Suggesting food and beverage items through good salesmanship
  • Develop strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increase sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

QA Inspector

Purple Innovations
11.2024 - 06.2025
  • Computer skills (i.e. MS Word, Excel, Outlook, and Teams)
  • Experience with product testing and inspection
  • Accurately used computer software
  • Ability to stand and walk for up to 12 hours per shift
  • Reviewed supplier provided paperwork to ensure it meets stated requirements
  • Ensured compliance with industry standards by diligently following inspection protocols.
  • Facilitated open communication between production staff and quality assurance teams to foster a collaborative work environment focused on achieving common goals.
  • Attention to detail
  • Good communication skills and ability to resolve conflict
  • Good organizational skills
  • Record inspection results in applicable Checklist/database
  • Ability to write reports that provide clear understanding
  • Ensure that incoming products are inspected in compliance with the Purple Tech Pack and/or product specifications
  • Supported internal audits by providing necessary documentation and evidence of compliance with relevant regulations and standards.
  • Repaired faults, reassembled products, and completed additional tests.
  • Utilized quality control software to track and analyze product data.
  • Trained other workers in inspection and testing procedures.

Warehouse Packer/Bagger

S&S Activewear
07.2023 - 11.2024
  • Operated warehouse computer equipment
  • Stored merchandise in accurate locations, following company guidelines for safety and correct placement on shelving
  • Prepared merchandise for shipment, including crating, bracing, and padding for secure delivery
  • Moved merchandise to staging area and routed accordingly to storage and shipment areas
  • Received incoming merchandise and visually inspected for damage as well as to verify items against shipping paperwork
  • Performed periodic inventory counts on schedule
  • Labeled items for storage and shipment
  • Operated bagging machines
  • Recorded items removed from inventory
  • Followed safety guidelines and maintaining a clean and safe work environment
  • Pulled items from inventory and checked their condition

Warehouse Puller

S&S Activewear
07.2023 - 11.2024
  • Utilized order pick lists to locate and pull material for orders
  • Scanned EVERY item to avoid errors
  • All materials were be pulled accurately, (pullers are held accountable for accuracy)
  • Inspected all pulled materials for quality
  • Materials properly labeled and in good condition
  • Reported damages or shortages to the proper departments
  • Ensured all orders are picked in a timely manner
  • Brought pulled materials to designated areas as instructed on the pick lists
  • Neatly and properly staged materials to avoid shipping errors
  • Properly and safely used warehouse equipment authorized to use to complete tasks
  • Always maintained a clean warehouse.( Every puller has an assigned aisle that must be kept clean and organized at all times)
  • Maintained all warehouse equipment in good working order
  • Any other tasks or assignments that were assigned by supervisor or manager (Temporary or permanently)

Warehouse Packer

Tory Burch Distribution Center
10.2022 - 01.2023
  • Operated warehouse computer equipment
  • Stored merchandise in accurate locations, following company guidelines for safety and correct placement on shelving
  • Prepared merchandise for shipment, including crating, bracing, and padding for secure delivery
  • Moved merchandise to staging area and routed accordingly to storage and shipment areas
  • Received incoming merchandise and visually inspected for damage as well as to verify items against shipping paperwork
  • Performed periodic inventory counts on schedule
  • Labeled items for storage and shipment
  • Assembled shipping boxes as well as jewelry boxes, shoe boxes, and boxes for clothing
  • Walked warehouse on foot to pick individual items and used equipment to move larger pieces
  • Consistently made sure to keep station restocked and mess free
  • Put shipments together according to paperwork and computer instructions (coding)
  • Placed items in correctly sized crates and containers for shipping to customer destinations
  • Inspected all incoming merchandise and shipping materials
  • Accurately completed all paperwork and continuously used wrist and hand scanners to document changes
  • Inventoried incoming and outgoing items

Server

Jim N Nick's
04.2022 - 11.2022
  • Delivered exceptional, friendly, and fast service
  • Maintained guest satisfaction through bar/table maintenance, refills, responding to additional needs, pre-bussing, and prompt check delivery and payment processing
  • Ensured accuracy of orders and food/drink quality standards
  • Performed duties that require bending, lifting, reaching and turning
  • Transported items and containers (weighing up to 50 lbs.) to and from stock and dining room locations
  • Stood up to 8 hours or longer when needed
  • Managed closing duties, including restocking items and reconciliation of the cash drawer

Host/To-Go Specialists

Jim N Nick's
04.2022 - 11.2022
  • Interacted and communicated with the guest confidently and authentically in a kind, warm, caring, and helpful manner
  • Operated phones and wait system accurately and efficiently
  • Verbally acknowledged every guest as they arrive and depart including opening the door whenever able
  • Informed service team of special occasions or guests needs
  • Maintained lost and found, information, and returns
  • Assisted co-workers with various areas of guest service when needed, including clearing and setting up tables
  • Set up, maintained, and organized workstation
  • Followed safety procedures and standards when operating all equipment
  • Followed health department standards for food handling, general cleanliness, and maintenance of work area
  • Ability to handle multiple priorities, work under stress and exercise good judgment when dealing with guests and feedback
  • Cooperated with co-workers and managers to meet the demands of the restaurant
  • Operated phones and To-Go system accurately and efficiently
  • Rung items in the POS system and delivers items to the guest within the standard time limits

Laundry Attendant

Tru By Hilton
06.2021 - 08.2021
  • Washed and folded laundry
  • Kept an updated inventory of laundry detergents and sewing kits
  • Tracked maintenance and repairs on laundering equipment
  • Ensured that the facility remains clean at all times
  • Anticipated and responded to customers queries, concerns and complaints

Education

Real Estate License -

Aceable Agent
Austin, TX
12-2025

High School Diploma -

Luella High School
Locust Grove, GA
01.2022

Skills

  • Teamwork
  • Problem-solving
  • Adaptability
  • Attention to detail
  • Work ethic
  • Creativity
  • Flexibility
  • Self-discipline
  • Prioritization
  • Punctuality
  • Communication
  • Safety-conscious
  • Computer savvy
  • Memory retention
  • Cleanliness standards
  • Quality control
  • High energy and stamina
  • Multitasking
  • Upselling techniques

Timeline

Server

Cuts Steakhouse
06.2025 - Current

QA Inspector

Purple Innovations
11.2024 - 06.2025

Server

Texas Roadhouse
08.2023 - Current

Warehouse Packer/Bagger

S&S Activewear
07.2023 - 11.2024

Warehouse Puller

S&S Activewear
07.2023 - 11.2024

Warehouse Packer

Tory Burch Distribution Center
10.2022 - 01.2023

Server

Jim N Nick's
04.2022 - 11.2022

Host/To-Go Specialists

Jim N Nick's
04.2022 - 11.2022

Laundry Attendant

Tru By Hilton
06.2021 - 08.2021

Real Estate License -

Aceable Agent

High School Diploma -

Luella High School

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