Jannette Wood
La Grange
Overview
2
2
years of professional experience
Work History
Shift Manager
Mcdonalds, PDI FOODS
Mt. Clemens
11.2003 - 03.2006
- Responded quickly and effectively to emergency situations as they arose.
- Ensured compliance with food safety regulations and quality standards.
- Monitored store operations to ensure compliance with company policies and procedures.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Organized special events such as holiday sales or promotional campaigns.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Resolved conflicts between employees or customers in a professional manner.
- Trained new employees on company policies, procedures, and job responsibilities.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Resolved conflicts between staff members in a professional manner.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Monitored inventory levels and placed orders for supplies as needed.
- Maintained cleanliness and organization of work area.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
Education
GED -
West Georgia Technical College
La Grange, GA01-2007
Skills
- Inventory management
- Employee training
- Customer service
- Food safety compliance
- Shift scheduling
- Team leadership
Timeline
Shift Manager
Mcdonalds, PDI FOODS
11.2003 - 03.2006
GED -
West Georgia Technical College