Janyia Davis
Statesboro
Summary
Professional in service industry with strong background in team collaboration and operational efficiency. Known for reliability and flexibility to meet evolving needs. Skilled in customer service and maintaining positive work environment.
Overview
6
6
years of professional experience
Work History
Crew Team Member
Burger King
03.2025 - Current
- Operated cash register, processed transactions accurately and efficiently.
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Assisted team members in preparing food items following safety and hygiene standards.
- Engaged with customers, providing friendly service and addressing inquiries promptly.
- Learned menu items and daily specials to effectively communicate offerings to customers.
- Collaborated with team members to ensure smooth operations during peak hours.
- Followed food safety protocols, ensuring compliance with health regulations consistently.
- Supported inventory management by restocking supplies as needed throughout shifts.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Collaborated with team members to complete orders.
Production Coordinator
Sarah's Sassi Creations
06.2019 - Current
- Coordinated production schedules to optimize workflow and ensure timely project completion.
- Managed inventory levels, ensuring availability of materials for seamless production processes.
- Implemented process improvements that enhanced operational efficiency and reduced downtime.
- Oversaw quality control measures, ensuring compliance with industry standards and client specifications.
- Monitored and tracked progress of all production tasks for on-time delivery.
Crew Team Member
Chick-fil-A
06.2022 - 08.2023
- Operated register to process payments and collect cash payment for order totals.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Greeted customers at drive-thru and took food orders.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Resolved customer complaints quickly and professionally, ensuring repeat patronage.
- Increased overall efficiency by promptly restocking supplies as required during shifts.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
- Became familiar with products to answer questions and make suggestions.
- Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
- Assisted other team members to achieve goals.
Education
Bachelor of Science - Criminal Justice
Georgia Southern University
Statesboro, GA05-2026
Skills
- Multitasking and organization
- Customer service
- Attention to detail
- Customer engagement
- Problem-solving
- Teamwork and collaboration
- Verbal and written communication
- Reliability and punctuality
- Adaptability and reliability
Timeline
Crew Team Member
Burger King
03.2025 - Current
Crew Team Member
Chick-fil-A
06.2022 - 08.2023
Production Coordinator
Sarah's Sassi Creations
06.2019 - Current
Bachelor of Science - Criminal Justice
Georgia Southern University