JaQueisha Williams
Claxton
Summary
efficiently, and delivering high-quality service to enhance customer satisfaction. Strong l communication skills, problem-solving abilities, and a commitment to professionalism. Adept at using CRM systems, multitasking, and working independently in remote settings. Seeking a customer service role where I can utilize my skills to contribute to a positive customer experience.
Overview
12
12
years of professional experience
Work History
Resource Specialist
Job Training Unlimited, Inc
05.2015 - 04.2025
- Maintain records of customer interactions, transactions, and feedback using company systems.
- Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
- Process forms, applications, and requests accurately and efficiently
- Stay informed about company policies, and services to provide accurate information
Assistant Manager
Family Dollar
09.2013 - 04.2015
- Handled daily cash reconciliations and bank deposits, ensuring zero discrepancies
- Maintained financial records aligned with industry and government standards
- Oversaw budget allocations and inventory control to optimize department performance
- Trained staff on financial compliance and accuracy in cash handling
- Monitored and managed cash flow, increasing deposit accuracy
Education
High school diploma -
Claxton High School
05.2010
Skills
- Organizational skills
- Microsoft Word
- Computer Skills (6 years)
- Communication skills
- Microsoft Office
- Time management
- Assistant Manager Experience (5 years)
- Customer Service (10 years)
- Microsoft Excel
- Evaluation procedures
- Personalized instruction
Timeline
Resource Specialist
Job Training Unlimited, Inc
05.2015 - 04.2025
Assistant Manager
Family Dollar
09.2013 - 04.2015
High school diploma -
Claxton High School
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