Jaquyis Simmons
Business Administration Student | HR & Talent Acquisition Focus
Atlanta,GA
Summary
Motivated Business Administration student with a developing focus in Human Resources and Talent Acquisition. Experienced administrative professional with a strong background in customer service, front desk operations, employee training, onboarding support, and coordination of scheduling and communications, demonstrating the ability to manage multiple responsibilities and foster positive interactions with staff, visitors, and leadership.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
On Call Security Officer
Allied Universal Security
08.2023 - Current
- Fill multiple on-call roles including Command Center, Patrol, and Lobby Officer as needed.
- Monitor security systems, manage access control, and respond to incidents.
- Provide customer service at lobby posts by greeting and assisting visitors.
- Conduct internal/external patrols and report safety or policy concerns.
- Communicate clearly with staff and leadership during routine and emergency situations.
- Complete incident reports and documentation with accuracy.
- Adapt quickly to different posts, schedules, and operational needs.
- Build positive interactions with employees and visitors
Assistant Manager
Little Caesars
04.2020 - 11.2022
- Assisted with hiring, onboarding, scheduling, and training new team members.
- Supported daily operations by coordinating staff, delegating tasks, and maintaining productivity.
- Delivered clear communication to team members and upper management to ensure smooth store performance.
- Maintained strong customer service standards and handled high-volume, fast-paced environments.
- Helped develop team members by providing coaching, feedback, and support.
- Adapted quickly to changing needs, multitasking while staying organized and meeting operational expectations.
- Built positive relationships with crew and management through constant communication and teamwork.
Customer Service Staff
Publix Super Markets
04.2021 - 11.2022
- Provided friendly and efficient service to customers, addressing questions and resolving issues.
- Trained new cashiers and front-store service clerks on company procedures and customer service standards.
- Assisted with checkout, returns, and transactions while maintaining accuracy.
- Supported daily store operations, including stocking, merchandising, and maintaining a clean environment.
- Collaborated with team members to ensure a positive shopping experience and smooth workflow.
Cashier
Publix
03.2020 - 05.2021
- Provided friendly and efficient checkout service, handling transactions accurately.
- Trained new cashiers on register operations, policies, and customer service standards.
- Assisted customers with questions, returns, and concerns to ensure a positive experience.
- Maintained clean and organized checkout areas while supporting store operations.
- Collaborated with team members to meet store goals and deliver excellent service
Key Holder
Little Caesars
10.2019 - 05.2020
- Opened and closed the store following security procedures.
- Trained and guided new employees on company policies and procedures.
- Assisted with daily store operations and customer service.
- Helped maintain store organization, inventory, and presentation.
- Supported management by leading shifts when needed.
Education
Associate of Science - Business Administration
Georgia State University – Perimeter College
Atlanta, GA05.2026
High School Diploma -
Fort Walton Beach High School
Fort Walton Beach, FL05.2022
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Scheduling & calendar coordination
- Personnel file management & data entry
- Onboarding and employee training support
- Recruiting assistance and interview coordination
- Written & verbal communication
- Customer service & public-facing professionalism
- Team collaboration & problem-solving
- Reporting, documentation, and recordkeeping
- Time management & multitasking
- Leadership support and coaching
- Attention to detail and process compliance
Certification
Commercial Driver’s License (CDL) – 3 Rivers Truck Driving School
Timeline
On Call Security Officer
Allied Universal Security
08.2023 - Current
Customer Service Staff
Publix Super Markets
04.2021 - 11.2022
Assistant Manager
Little Caesars
04.2020 - 11.2022
Cashier
Publix
03.2020 - 05.2021
Key Holder
Little Caesars
10.2019 - 05.2020
Associate of Science - Business Administration
Georgia State University – Perimeter College
High School Diploma -
Fort Walton Beach High School