Jared Munzon

-Negotiated favorable settlements with claimants, attorneys, public adjusters, and other insurance carriers to minimize financial risk and maximize savings for the company on claims over $600K.

-Conducted thorough examinations of claims forms, policy documents, and supporting records to determine accurate insurance coverage for various lines of business, including homeowners, dwelling, auto, marine, and flood.

-Verified and investigated insurance claims, evaluating damages and determining fair settlement amounts based on policy limits, claim evidence, and regulatory standards.
Maintained compliance with state regulatory requirements through meticulous documentation, timely reporting, and strict adherence to company policies and guidelines.

-Successfully handled and negotiated large loss claims, collaborating with Public Adjusters and Attorneys to reach settlements on high-exposure claims exceeding $600K.

-Led and facilitated Large Loss presentations via Microsoft Teams for panels, ensuring clear communication of complex claims and strategies for resolution.

-Managed a high-volume caseload, resolving over 600 daily claims efficiently while maintaining accuracy, thoroughness, and quality service.

-Demonstrated expertise in handling and resolving claims related to wind, hail, flood, water, vehicle, and boat damage, ensuring prompt and fair settlements.

-Effectively handled Homeowner and Dwelling Policies, providing guidance and recommendations to policyholders on coverage, repairs, and claims procedures.

-Successfully completed Department of Insurance (DOI) requirements and handled DOI-related tasks, ensuring compliance with regulatory bodies.

-Improved claim resolution times by efficiently managing a caseload of 50+ claims per month, leveraging strong organizational and multitasking skills.

-Demonstrated excellent communication and negotiation skills in high-pressure environments, consistently meeting or exceeding performance targets.

• Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
• Examined claims forms and other records to determine insurance coverage.
• Verified insurance claims and determined fair amount for settlement.
• Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
• Prepared summaries of damage, payments, and policy coverage.
• Achieved high customer satisfaction ratings by providing clear and timely communication throughout the claims process.

• Basic Claim Handling including but not limited to initial claim review, review of notes, re-indexing and reviewing correspondence, review ISO (prior and/or current claims), review prior payments, create FRS & Statement of Loss, respond to Sworn Proof of Loss, download necessary documents to claim folders.
  
• Responsible for overseeing all aspects of the insurance claim process for first- and third-party homeowner’s losses including but not limited to determining coverage, investigating claims and negotiating a timely and fair settlement.
  
• Continue investigation; review weather reports, county sites for building permits, photos, eagle view, current status of home (owned by Insured, rental, pending sale), and expert reports
  
• Determine the disposition of claims, interpret and applies policy coverage to loss accordingly.
• Think critically, analyze all aspects of the claim, create a plan of action, draft a timeline, and identify weakness and strengths. Make sure coverage determination was made within tolling period.
• Retain experts, engineers, loss consultants, contractors, water mitigation, mold remediation, and leak detectors when necessary.
• Comply with the legal, statutory and regulatory requirements.
• Set reserves accordingly and address any outstanding invoices,
  
• Negotiate claim settlement with executed release
  
• Issue vendor payments i.e. mitigation, remediation, engineer, or any expense payments warranted for the claim
  
• Plan and organize task, think critically, solve problems, analyze all aspects of the claim. x Recorded Statements, communicate verbally or via email, and document all claim activity timely and effectively and in a manner which supports the outcome of the claim file.

• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Helped patients with self-feeding and assisted feeding, based on individual needs.
• Documented patient information and care activities in electronic health record.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
• Facilitated personal hygiene management, feeding and ambulation.

• Interacted with customers by phone, email, or in-person to provide information.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Monitored office supplies and made arrangements for restocking of low-stock items.
• Produced high-quality communications for internal and external use.