Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way.
Overview
11
11
years of professional experience
Work History
Barback
Truth Lounge
03.2023 - Current
Delivered food to customers at bar and tables.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
Facilitated smooth workflow by organizing bar layout for easy access to frequently used bottles and tools.
Enhanced bar efficiency by restocking all necessary bar supplies, including liquors, fruits, and ice, before and during service hours.
Head Barback
Escobar Lounge
05.2022 - Current
Reduced beverage waste by implementing proper pouring techniques and training new staff members.
Aided management in conducting regular inventory audits for accurate tracking of stock levels and consumption patterns.
Managed ice supply by consistently monitoring levels during peak hours and refilling as necessary to maintain optimal service speed.
Educated new hires on proper barback etiquette, promoting a positive work environment for all team members.
Provided exceptional customer service by engaging with guests when appropriate, contributing to an enjoyable atmosphere at the establishment.
Head Barback
Ember Lounge
02.2022 - 01.2024
Coordinated with servers and bartenders to maintain smooth operation of bar area.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Replaced empty kegs and soda syrups.
Assisted with Bottle Service
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Head Bartender
Truist Park
04.2017 - 10.2022
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Served high customer volumes during special events, nights, and weekends.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Volunteer Coordinator
Survivors Outreach Program
01.2015 - 06.2017
Recruited and trained new volunteers on volunteer program goals and objectives.
Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
Provided ongoing support to volunteers throughout their tenure, addressing any concerns or issues promptly to ensure satisfaction and commitment to the organization''s goals.
Setting up concession stands and, back to school giveaways in the surrounding areas
Managing teen groups at events and parks
Forklift Loader Operator
Self Staffing
02.2014 - 07.2016
Completed daily forklift inspections, ensuring proper functionality before starting work shifts.
Packed items into appropriate containers for shipment.
Participated in regular team meetings to stay informed about company updates, process changes, and warehouse objectives.
Packing and unpacking onto freight trucks
Carrying 70 plus pound sand maintaining an assembly line