Summary
Overview
Work History
Education
Skills
Timeline
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Jarret Keesling

Jarret Keesling

Augusta,GA

Summary

Dynamic Service and Repair Manager at American Concrete Inc, recognized for enhancing customer satisfaction and streamlining operations. Expert in equipment troubleshooting and team supervision, I implemented preventative maintenance programs that significantly reduced downtime. My proactive leadership fostered a collaborative environment, driving productivity and achieving company-wide best practices in repair operations.

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

12
12
years of professional experience

Work History

Service and Repair Manager

American Concrete Inc
07.2024 - Current
  • Monitored technician performance, identifying areas for improvement and providing constructive feedback.
  • Streamlined communication channels between departments, which led to more efficient problem-solving.
  • Implemented inventory control systems, reducing waste and ensuring the availability of necessary parts for repairs.
  • Enhanced customer satisfaction by addressing concerns promptly and providing clear communication throughout the repair process.
  • Collaborated with other managers to develop company-wide best practices for repair operations.
  • Managed a team of technicians, ensuring high-quality work and adherence to safety protocols.
  • Oversaw quality assurance processes, ensuring all repairs met established standards before returning equipment to customers.
  • Contributed to increased revenue by upselling additional services when appropriate during customer interactions.
  • Implemented preventative maintenance programs for clients, reducing equipment downtime significantly.
  • Cultivated a collaborative working environment among team members that resulted in higher productivity levels.
  • Mentored junior technicians, providing guidance on technical skills and fostering professional growth.
  • Developed strong relationships with vendors, negotiating favorable pricing for parts and supplies.
  • Participated in recruitment efforts, assisting in the selection of highly skilled technicians to join the team.
  • Conducted regular safety trainings to maintain a safe work environment and reduce workplace accidents.
  • Improved repair efficiency by streamlining processes and implementing time-saving strategies.
  • Reduced repair turnaround times with organized scheduling and efficient resource allocation.
  • Conducted regular performance evaluations for staff members, which contributed to their professional development.
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
  • Supervised 25 employees and scheduled shifts.

Owner Operator

Keesling Technical Services
01.2013 - 07.2024
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost-effectiveness.
  • Streamlined procurement process for project materials, reducing wait times and avoiding potential delays.
  • Led cross-functional teams to successful project completions, improving team cohesion and productivity with effective leadership strategies.
  • Fostered a culture of continuous improvement, conducting post-project reviews to identify lessons learned and best practices.
  • Enhanced team performance with targeted training programs, addressing skill gaps, and promoting professional development.
  • Promoted innovation within project teams, encouraging exploration of new tools and methodologies to enhance project outcomes.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
  • Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
  • Troubleshot and diagnosed problems with brakes, steering, and transmissions.
  • Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
  • Maintained detailed records of all repairs, parts replacements, and services performed for reference during future work.
  • Examined engines, transmissions, and vehicle systems to diagnose issues.
  • Documented findings and actions taken to troubleshoot electrical system issues accurately to reduce the likelihood of recurring problems down the line.
  • Reduced downtime for vehicles by diagnosing and repairing complex mechanical issues promptly.
  • Contributed to a positive work environment with strong interpersonal skills, teamwork abilities, and effective communication among colleagues and supervisors alike.
  • Installed and adjusted fuel injection systems and turbochargers to enhance vehicle performance.
  • Improved customer satisfaction with thorough inspections, accurate diagnoses, and effective communication of repair needs.

Foreman Over Machine Welding Operations

Bechtel (Custom Arc Services)
10.2017 - 10.2021
  • Trained new employees to learn new systems, apply best practices, and comply with protocols and regulations.
  • Maintained a safe working environment through adherence to safety protocols and regular site inspections.
  • Ensured timely completion of projects with effective time management and prioritization of tasks.
  • Checked equipment to determine if maintenance was required.
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
  • Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
  • Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
  • Reviewed project details to specify correct materials and equipment for job sites.
  • Collaborated with project managers in planning stages, advising on schedule adjustments and potential obstacles.
  • Raised overall crew proficiency with ongoing skill development initiatives targeting areas identified for improvement.
  • Successfully mitigated risks associated with complex projects by conducting thorough risk assessments and implementing appropriate contingency plans.
  • Implemented efficient work processes to boost overall productivity while reducing costs.
  • Championed company values through consistent modeling of ethical behavior and adherence to corporate policies.
  • Facilitated seamless handovers between shifts by maintaining clear documentation of completed tasks and outstanding items requiring attention.
  • Assisted in the recruitment process for new team members, selecting candidates who demonstrated aptitude for success within the organization.
  • Reduced material waste significantly, implementing stringent inventory management and usage tracking systems.
  • Achieved recognition for outstanding project management, delivering projects that consistently meet time, budget, and quality targets.
  • Negotiated with suppliers to secure materials at more favorable terms, impacting the budget positively.

Foreman Over Machine Welding Operations

Wachs Services
11.2014 - 12.2016
  • Boosted operational efficiency, redesigning processes to eliminate bottlenecks and streamline tasks.
  • Provided comprehensive training for new employees, ensuring their rapid integration into the team dynamic.
  • Oversaw daily operations at the site, keeping the team's production moving at an optimal pace.
  • Streamlined communication between departments, establishing clear channels and protocols.
  • Monitored job progress and performance of employees or contractors to complete projects before deadlines.
  • Directed projects according to schedule and quality demands.
  • Prepared and submitted reports on job progress and safety conditions to upper management.
  • Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
  • Investigated and reported on accidents, injuries, and near-miss incidents.
  • Administered disciplinary actions to workers violating safety regulations and company policies.
  • Devised and implemented safety protocols to reduce risks on construction and extraction sites.

Welder/ Operator

Outage Support (AZZ-WSI, Weld Tech, Fluor)
12.2013 - 11.2014
  • Maintained a clean working environment by consistently organizing tools and equipment, promoting workplace safety.
  • Demonstrated versatility in various welding methods, including MIG, TIG, Stick, and Flux Core Welding techniques.
  • Fabricated shop parts directly from blueprints.
  • Inspected welds and checked critical measurements to meet specifications.
  • Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts.
  • Enhanced welding quality by following precise welding procedures and maintaining proper equipment settings.
  • Utilized blueprints and diagrams to compare finished products against design specifications.
  • Reduced workplace accidents through strict compliance with safety regulations and guidelines.
  • Increased production efficiency with expert time management skills and adherence to project deadlines.
  • Delivered high-quality customer service as a reliable and skilled welder, contributing to a positive company reputation and repeat business.
  • Assisted in blueprint reading and interpretation for accurate alignment of parts during the assembly process.

Education

Bachelor of Arts - Organizational Leadership

Regent University
Virginia Beach, VA
03-2026

Piping And Plumbing DOL Certificate - Mechanical Studies

Trade School (Union Piping)
Augusta, GA
05-2013

Certificate of Technical Studies - Financial And Sales Management

Aiken Technical College
Aiken, SC
05-2012

High School Diploma -

Curtis Baptist School
Augusta, GA
05-2011

Skills

  • Maintenance planning
  • Equipment troubleshooting
  • Pneumatic systems
  • Diagnostic
  • Spare parts management
  • Electrical troubleshooting
  • Lockout and tagout procedures
  • Maintenance recordkeeping
  • Safety protocols
  • Work order management
  • Deadline management
  • Risk assessment
  • Staff management
  • Job planning
  • Maintenance scheduling
  • Employee performance assessment
  • Quality control
  • Team supervision
  • Preventive Maintenance
  • Vehicle maintenance
  • Equipment maintenance
  • Vendor coordination
  • Energy management
  • Teamwork and collaboration
  • Teamwork
  • Customer service
  • Sales team training
  • Goals and performance
  • Sales presentations
  • Client relationship management
  • Sales strategy development
  • Strategic planning
  • Sales expertise
  • Positive and upbeat
  • Sales process
  • Direct sales
  • Welding automation
  • Welding codes and standards
  • Gas tungsten arc welding
  • Flux-cored arc welding
  • Gas metal arc welding
  • Welding quality control
  • Shielded metal arc welding
  • Welding procedure specification
  • Welding equipment maintenance
  • Orbital welding
  • Project planning
  • Microsoft System Center
  • Time management
  • Workflow automation

Timeline

Service and Repair Manager

American Concrete Inc
07.2024 - Current

Foreman Over Machine Welding Operations

Bechtel (Custom Arc Services)
10.2017 - 10.2021

Foreman Over Machine Welding Operations

Wachs Services
11.2014 - 12.2016

Welder/ Operator

Outage Support (AZZ-WSI, Weld Tech, Fluor)
12.2013 - 11.2014

Owner Operator

Keesling Technical Services
01.2013 - 07.2024

Bachelor of Arts - Organizational Leadership

Regent University

Piping And Plumbing DOL Certificate - Mechanical Studies

Trade School (Union Piping)

Certificate of Technical Studies - Financial And Sales Management

Aiken Technical College

High School Diploma -

Curtis Baptist School

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Jarret Keesling