Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jashuna Jones

Atlanta

Summary

Dynamic service professional with a strong focus on customer interaction and quick decision-making. Committed to creating welcoming environments and optimizing delivery schedules for enhanced client satisfaction.

Overview

9
9
years of professional experience

Work History

Logistics Associate

Kubota Manufacturing of America
Gainesville, GA
03.2023 - 02.2026
  • Coordinated inbound and outbound shipments to optimize delivery schedules.
  • Managed inventory levels using ERP systems to ensure stock accuracy.
  • Collaborated with cross-functional teams to streamline logistics processes.
  • Assisted in training new hires on warehouse safety protocols and procedures.

Service Professional

Olive Garden
Albany, GA
07.2019 - 01.2023

I provide friendly and efficient customer service while making sure guests have a great experience. i handle orders, solve problems quickly, and keep things organized during busy shifts.

I also focus on creating a welcoming environment for customers, stay attentive to their needs, and making sure service runs smoothly from start to finish

  • Resolved customer complaints effectively, fostering positive relationships and encouraging repeat business.
  • Displayed excellent time management skills by consistently completing tasks within deadline constraints while maintaining high-quality standards.
  • Managed high-volume workloads while maintaining a strong focus on client satisfaction.
  • Conducted regular assessments of service quality, identifying areas for improvement and implementing solutions.

Sports Broadcaster

Albany State University
Albany, GA
02.2021 - 11.2022
  • Delivered live commentary for various sports events, enhancing audience engagement and experience.
  • Conducted in-depth interviews with athletes and coaches, providing insights and fostering community connections.
  • Developed and produced engaging content for pre-game shows, highlighting team strategies and player profiles.
  • Collaborated with production teams to ensure high-quality broadcasts, maintaining technical standards during live events.
  • Analyzed game statistics and performance metrics to inform commentary and improve broadcast accuracy.
  • Trained junior broadcasters on effective communication techniques and on-air presentation skills.

Bartender

Red Lobster
Albany, GA
05.2017 - 01.2021
  • Designed and executed unique cocktail recipes to elevate guest experience.
  • Directed inventory processes to maintain optimal stock levels and enhance operational efficiency.
  • Trained new bartenders on drink preparation techniques and customer service standards.
  • Facilitated collaboration with kitchen staff to address special requests and dietary restrictions.

Education

Bachelor - Journalism And Mass Communication

Albany State University
Albany, GA
12-2021

High School Diploma -

Dougherty Comprehensive High School
Albany
05-2016

Skills

  • Strong teamwork
  • Customer interaction
  • Cleanliness standards
  • Food preparation
  • Order taking
  • Cleaning and sanitizing
  • Taking orders
  • Cash handling expertise
  • Self-motivation and discipline
  • Quick decision making

Accomplishments

  • covered college sporting events and conducted post games interviews with players!
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved a team member award by completing the task of maintaining labor hours.

Timeline

Logistics Associate

Kubota Manufacturing of America
03.2023 - 02.2026

Sports Broadcaster

Albany State University
02.2021 - 11.2022

Service Professional

Olive Garden
07.2019 - 01.2023

Bartender

Red Lobster
05.2017 - 01.2021

Bachelor - Journalism And Mass Communication

Albany State University

High School Diploma -

Dougherty Comprehensive High School
Jashuna Jones