JASLEE PEREZ
Augusta
Summary
Precise multi-skilled worker dedicated to enhancing patient, client, customer and colleague relationships by applying excellent communication skills, effective problem-solving abilities and attention to detail. Highly adaptable and ready to further develop skill set and tackle new challenges.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Care Specialist
VNS Health
New York
03.2025 - Current
- Coordinate patient appointments and manage clinician scheduling.
- Assist healthcare providers with patient intake and documentation processes.
- Collaborate with interdisciplinary teams to enhance patient care coordination efforts.
- Resolve patient concerns through effective communication and problem-solving techniques.
- Assist in scheduling appointments for diagnostic testing or specialist referrals.
- Order medical supplies/equipment when needed and monitored inventory levels.
- Assist with new hire training.
Hospice/Extended Hours Coordinator
RVNAhealth
Ridgefield
04.2020 - 10.2024
- Manage incoming referrals from hospitals, MD offices, family members, clinics, and Home Health, from start to finish.
- Order medical equipment, medications and soft medical supplies.
- Resolve conflicts promptly among physicians, nurses and other healthcare clinicians to keep workflows on task.
- Manage/coordinate nurses and field staff schedules.
- Implement new hire training to further develop skills and initiate discussions on task prioritization.
- Help new hires navigate our healthcare system by educating on relevant subject areas and answering questions throughout the training process.
- Work closely with clinical leaders to maintain day-to-day operations.
- Communicate with patients with compassion while keeping medical information private.
- Connect patients and family members to proper supervisor to provide specialized, high-quality care.
- Collaborate and run team meetings with multi-disciplinary staff to improve overall patient care.
Dental Assistant
O'Connell Family Dental
New City
04.2015 - 04.2024
- Educate patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Clean and sanitize dental tools and equipment, straighten treatment rooms and restock supplies to prep for next patient and maintain health and safety practices.
- Create dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
- Prepare bitewing, panoramic and periapical radiological images, allowing dentist to spot cavities, decay and problem areas needing treatment.
- Successfully assist dentist and dental hygienists by performing four-handed dentistry and other chair-side duties.
- Document patients' dental health information, medical history and vital signs.
- Maintain dental supply inventory by checking stock to determine inventory levels, placing and expediting orders for supplies.
- Schedule appointments for new and existing patients, factoring in provider availability and scheduling loads.
Hospice Aide
VNA Health Group
Englewood
07.2018 - 06.2019
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Checked and recorded vital signs, noting any significant changes and assisted nurses with treatment.
- Comforted family members, offered attentive listening and high level emotional support.
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Obtained client medical history, including medication information, symptoms and allergies.
Education
Associate of Science -
Rockland Community College
Suffern, NY05.2022
HHA Certification -
Bergen Community College
Paramus, NJ04.2018
High School Diploma -
Ramapo High School
Spring Valley, NY06.2014
Skills
- Patient relations
- Schedule management
- Organization
- Dedication
- Multitasking
- Bilingual
Certification
BLS Provider
Timeline
Patient Care Specialist
VNS Health
03.2025 - Current
Hospice/Extended Hours Coordinator
RVNAhealth
04.2020 - 10.2024
Hospice Aide
VNA Health Group
07.2018 - 06.2019
Dental Assistant
O'Connell Family Dental
04.2015 - 04.2024
Associate of Science -
Rockland Community College
HHA Certification -
Bergen Community College
High School Diploma -
Ramapo High School