Jasma Gay
Warner Robins
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Walmart
Warner Robins
10.2023 - Current
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Complied with all health and safety regulations while performing job duties.
- Answered phone calls to assist customers with questions and orders.
- Assisted customers with locating merchandise within the store.
- Greeted customers and provided friendly customer service.
- Processed credit card transactions accurately and efficiently.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Answered customers' questions and provided information on store procedures or policies.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Greeted customers promptly and responded to questions.
- Provided excellent customer service by helping customers locate items they were looking for.
Caregiver
PCA
Virginia Beach
02.2022 - 06.2024
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Consulted with client care team to continually update care plans.
- Built strong and trusting rapport with clients and loved ones.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Recorded client status progress and challenges in logbooks and reports.
- Accompanied clients to social events such as movies or plays.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
Packing, Shipping, and Receiving Assembler
Damco Warehouse
Chesapeake
08.2020 - 06.2023
- Minimized waste and lag times by maintaining orderly and clean work area and equipment.
- Drove overall performance by completing work orders on time.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Recorded daily shipping and receiving activities into computerized database system.
- Provided assistance with loading and unloading trailers as needed.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Maintained accurate records of inventory and shipments.
Education
Cna - Nursing
Tidewater Community College
Norfolk, VA03-2017
High School Diploma -
Woodrow Wilson High
Portsmouth, VA05-2008
Skills
- Customer service
- Cash handling
- Point of sale systems
- Inventory management
- Communication skills
- Conflict resolution
- Time management
- Product knowledge
- Attention to detail
- Cash handling expertise
- Merchandise restocking
- Customer focus
- Payment collection
- Refund handling
- Multitasking and organization
- Customer satisfaction
- Customer complaint resolution
- Quality assurance
References
References available upon request.
Timeline
Customer Service Cashier
Walmart
10.2023 - Current
Caregiver
PCA
02.2022 - 06.2024
Packing, Shipping, and Receiving Assembler
Damco Warehouse
08.2020 - 06.2023
Cna - Nursing
Tidewater Community College
High School Diploma -
Woodrow Wilson High