Summary
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Jasmiere Thomas

Harlem

Summary

Proven customer service expert with a solid background at McDonald's, where I enhanced customer satisfaction through exceptional service and efficient problem resolution. Skilled in cash handling and team collaboration, I significantly contributed to maintaining high standards of store cleanliness and operational excellence, mentoring new staff, and ensuring transaction accuracy, fostering repeat business and customer loyalty.

Work History

Cashier

McDonald's
09.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

High School Diploma -

Harlem High School
Harlem
05-2026

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling

Languages

English
Professional Working

Interests

  • Knitting and Crocheting
  • Gardening
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Volunteering
  • Watching Movies and TV Shows
  • Music
  • Engaging in food photography and sharing culinary creations on social media

Timeline

Cashier

McDonald's
09.2024 - Current

High School Diploma -

Harlem High School
Jasmiere Thomas