Jasmin Caballero
Marietta
Summary
Detail-oriented and customer-focused Front Desk Receptionist with retail front desk experience. Strong communicator skilled in appointment scheduling, payment processing, and resolving customer concerns in fast-paced environments. Fluent in English and Spanish, with strong multitasking and administrative abilities.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
Work History
Front Desk Receptionist
Master Window Systems
Atlanta
06.2024 - Current
- Greet and assist customers in person and over the phone with professionalism and courtesy
- Assisted in maintaining office supplies inventory, placing orders as needed proactively.
- Explained policies and procedures to visitors.
- Completed basic bookkeeping and document filing.
- Signed for packages, recorded deliveries, and distributed to personnel.
- Manage full-day scheduling for customers
- Answer high-volume phone calls and respond to emails promptly
- Scan, organize, and maintain accurate digital and physical records
- Process payments including cash, credit/debit cards, and checks
- Address customer complaints calmly and effectively, guiding conversations toward solutions
- Multitask between front desk duties, customer service, and administrative responsibilities
Cleaning Assistant
Whitefieldacademy
Smyrna
04.2024 - 06.2024
- Maintained cleanliness of classrooms and common areas throughout the academy.
- Assisted in organizing cleaning supplies and equipment for daily use.
- Performed routine deep cleaning tasks as scheduled by management.
Sales Associate
Aeropostale
Atlanta
02.2023 - 12.2023
- Assisted customers with product selection and inquiries.
- Maintained store appearance by organizing merchandise displays.
- Executed cash register transactions accurately and efficiently.
- Processed inventory shipments and managed stock levels effectively.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Campbell High School
Smyrna, GASkills
- Front Desk Operations
- Phone Communication & Customer Service
- Appointment Scheduling
- Payment Processing (Cash, Card, Check)
- Microsoft Word & Excel
- Google Docs
- Data Entry & Record Keeping
- Multitasking & Time Management
- Customer Complaint Resolution
- Fluent in English & Spanish
- Bookkeeping
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Front Desk Receptionist
Master Window Systems
06.2024 - Current
Cleaning Assistant
Whitefieldacademy
04.2024 - 06.2024
Sales Associate
Aeropostale
02.2023 - 12.2023
Campbell High School