Jasmin Chavez
Marietta
Summary
Dependable team member with 4 years of experience in medical office settings. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty. Excels in calendar management, scheduling, data entry and database administration. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Cobb Women’s Health
04.2022 - Current
- Scheduled, coordinated and confirmed appointments and meetings.
- Take phone calls and resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Front desk duties such as collected copy’s and balances. Coordinated with insurance companies to verify eligibility and benefits.
- Completed data entry and filing to keep records updated for easy retrieval.
- Spoke with offices and attorneys regarding record retrieval and collecting payment before release.
- Coordinated with referring physicians for appointments and sent out imaging orders to requested departments.
Chiropractic Assistant
Health Plus Wellness Center
03.2021 - 03.2022
- Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
- Scheduled appointments for patients via phone and in person.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Inputted patient data using Handywork’s software and provided appropriate updates to records.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Kept facility stocked with necessary supplies, equipment and instruments.
- One of the facilities records custodian on selected days. Worked on gathering and reviewing records before release twice a week.
Chiropractic Assistant
Regional Marietta Medical Center
10.2019 - 02.2021
- Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
- Scheduled appointments for patients via phone and in person.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Inputted patient data on paper and provided appropriate updates to records.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Gathered paper records on patients and reviewed attorney request for car accident patients.
Education
General Studies
Georgia Highlands College
Rome, GAHigh school diploma -
Sprayberry High School
Marietta, GA05.2018
Skills
- Patient Care
- Medical Records
- Medical Imaging
- Medical Scheduling
- Languages
- Check-In and Check-Out Procedures
- Multitasking and Prioritization
- Time Management
- Telephone Etiquette
- Willingness to Learn
- Relationship Building
- Electronic Charting
- Administrative Support
- Verbal and Written Communication
- Skilled in Software
- Data Entry
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Cobb Women’s Health
04.2022 - Current
Chiropractic Assistant
Health Plus Wellness Center
03.2021 - 03.2022
Chiropractic Assistant
Regional Marietta Medical Center
10.2019 - 02.2021
General Studies
Georgia Highlands College
High school diploma -
Sprayberry High School
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