Jasmine Aylward

• Streamlined administrative processes for efficient rent collection and accurate record keeping.
• Negotiated favorable contracts with vendors, resulting in cost savings for the community.
• Provided top-notch customer service to residents, resolving disputes fairly and maintaining a harmonious living environment.
• Conducted thorough property inspections to maintain safety standards and identify necessary repairs.
• Generated revenue growth by marketing available properties effectively and securing new tenants quickly.
• Followed up on delinquent tenants and coordinated collection procedures.
• Maximized rental income while minimizing expenses through effective planning and control.

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted site acquisition and disposition procedures.
• Filled in for on site team members who where out on leave.
• Handled onboarding training for all new hire managers for my region.

ReNew Sandy Springs - 45Eighty Dunwoody - Arrive Buckhead - ReNew Braelinn - ReNew Peachtree City

• Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
• Achieved the highest possible NOI through effective cost control.
• Maintained an occupancy of 95% and 92% 90 day trend.
• Developed marketing plans while remaining informed of market conditions and understanding competitive pricing.
• Maintained a high quality on site team through effective management training, setting and communicating clear standards, and leading the team to fulfilling their highest potential.
• Lead weekly inspirational and directional team meetings.
• Ensure all physical aspects of the property ar fully operational and safe.
• Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
• Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
• Trained and motivated leasing staff during bi-monthly trainings.
• Prepared specifications, solicited bids and approved subcontracts for building services.
• Developed, reviewed and submitted property operating and capital budgets.
• Maintained sufficient number of units market-ready for lease.
• Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.

• Scheduled contractors & vendors for all renovations.
• Preformed quality checks on cleaning, painting, installations & repairs upon completion.
• Created purchase orders for all renovations and managed all renovation invoices.
• Preformed final inspections on all renovation units.
• Provided excellent customer service and offered leasing information via telephone and e-mail, greeted future residents, and assisted with daily operations.
• Handled proper storage and rotation of all renovation supplies.
• Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.

• Responsible of overseeing the daily operations of an apartment community; directing rehab housing repairs, maintenance and leasing team.
• Reviewing existing vendor contracts, secure competitive bids for all site services and vendors.
• Monitor and enforce the terms of all contracts.
• Responsible for billing, reconciliation, & collections of dues.
• Responsible for processing all reports & bill summaries.
• Knowledge of OSHA & Fair Housing laws and regulations.
• Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
• Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
• Handled disciplinary actions, performance appraisals and terminations of company staff.
• Developed and executed plan to achieve and maintain 95% or better rate of occupancy and 92% 90 day trend.
• Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
• Prepared specifications, solicited bids and approved subcontracts for building services.

• Processed all rental payments in office.
• Decreased delinquency to 3% of the monthly NOI.
• Completed all file audits.
• Assisted the property manager with any request.
• Completed all security deposit accounting.
• Preformed all move-out inspections.
• Assisted with any resident issues or complaints.
• Compiled maintenance and repair requests and reached out to local contractors for bid proposals.
• Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
• Handled disciplinary actions, performance appraisals and terminations of company staff.
• Followed up on delinquent tenants and coordinated collection procedures.
• Verified income, assets and expenses and completed file tracking sheet for each applicant.