Jasmine Basila
Conyers,GA
Summary
Driven and detail-oriented professional with extensive experience in the hospitality sector. Demonstrated a positive attitude and a knack for creative collaboration, significantly contributing to customer satisfaction and operational efficiency. Skilled in fostering a welcoming atmosphere.
Overview
2
2
years of professional experience
Work History
Server Assistant
Café Milano
05.2024 - 08.2024
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted with dining room set up prior to and after service period.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Complied with all food safety and sanitation regulations to reduce restaurant risks.
- Assisted wait staff with timely food delivery and guest requests.
- Arranged tables and chairs for special occasions and events.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Monitored dining room inventory and replenished as necessary.
Holiday Specialist
O'Charley's Restaurant & Bar
08.2022 - 05.2023
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Answered customer questions about hours, seating, and menu information.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Assisted FOH and BOH staff to drive smooth service execution and maximize guest satisfaction.
- Complied with food safety and food hygiene regulations to safeguard public health.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Provided patrons with estimated waiting times during peak service hours.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Packaged and stored food products following proper handling and preservation methods.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Organized and re-stocked various stations and self-service items.
- Maintained composure and work quality while under stress.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Assisted in setting up and breaking down kitchen stations.
- Pushed, pulled and transported large loads and objects.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Examined, categorized, and sorted incoming documents.
- Managed sensitive or confidential files with attention to data security and storage policies.
- Located and retrieved requested documents in accordance with established policies.
- Compiled, sorted and filed high volume of documents.
- Cleaned up files regularly by removing outdated information for archival or disposal.
- Engaged in photography, graphic design and video content creation.
Education
High School Diploma -
Rockdale County High School
Conyers, GA05-2023
Skills
- Dining area maintenance
- Positive and friendly attitude
- Food running
- Order accuracy
- Food safety
- Heavy lifting
- POS system operation
- Front-of-house display creation
- Cleaning and sanitizing
- Error spotting
- Online content editing
- Research
- Interviewing skills
- Impeccable grasp of grammar
- Good eye for detail
- Project management
- Multimedia writing
- Creative collaboration
- Creative writing
Timeline
Server Assistant
Café Milano
05.2024 - 08.2024
Holiday Specialist
O'Charley's Restaurant & Bar
08.2022 - 05.2023
High School Diploma -
Rockdale County High School
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