Summary
Overview
Work History
Education
Skills
Timeline
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Jasmine Johnson

Alpharetta

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

15
15
years of professional experience

Work History

Receptionist

Taylor Brooks Salon & Spa
02.2023 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

Machine Operator

International Media Products
05.2018 - 01.2023
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.

Key Holder/Sales Associate

Banana Republic
03.2016 - 04.2018
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Streamlined store operations by assisting with inventory management, merchandising, and restocking.
  • Increased sales performance through effective product knowledge and targeted upselling techniques.
  • Strengthened team morale by fostering a positive work environment and offering constructive feedback.

Sales Associate

Hot Topic
01.2014 - 03.2016
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Assistant/Receptionist

Susan Blanton
02.2012 - 06.2013
  • Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
  • Assisted with appointment scheduling for clients, improving overall office organization and time management.

Caterer

Endive Atlanta
06.2010 - 07.2012
  • Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
  • Streamlined event preparation process for increased efficiency, ensuring timely delivery of high-quality catering services.
  • Managed food inventory and supplies, reducing waste and maintaining optimal stock levels for diverse events.
  • Collaborated with event planners, venues, and vendors to ensure seamless integration of catering services into overall event design.

Education

High School Diploma -

Milton Highschool
Milton, GA
06.2013

Skills

  • Staff Management
  • Business Administration
  • Document Control
  • Meeting Preparation
  • Organization Skills
  • Data Inputting
  • Records Preparation
  • Appointment Confirmation
  • Appointment Booking

Timeline

Receptionist

Taylor Brooks Salon & Spa
02.2023 - Current

Machine Operator

International Media Products
05.2018 - 01.2023

Key Holder/Sales Associate

Banana Republic
03.2016 - 04.2018

Sales Associate

Hot Topic
01.2014 - 03.2016

Assistant/Receptionist

Susan Blanton
02.2012 - 06.2013

Caterer

Endive Atlanta
06.2010 - 07.2012

High School Diploma -

Milton Highschool

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Jasmine Johnson