Jasmine Newell
Macon,GA
Summary
Punctual and honest with solid background in fast paced environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
17
17
years of professional experience
Work History
Cashier Team Lead
Lowes Home Improvment
05.2018 - 09.2023
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Quickly and accurately counted drawers at start and end of each shift.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Trained team members on cash register operation and cash handling.
- Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.
- Processed both cash and card purchases and returns
Stocking Associate
Trader Joe's
04.2015 - 05.2018
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
- Maintained effective team member communication.
- Answered queries and concerns and assisted customers with product selections.
- Completed floor replenishment to guarantee customer satisfaction and size availability.
- Set up advertising displays and arranged merchandise on counters and tables to promote sales, boosting sales 75%
Cashier/Stock Associate
Pathmark
06.2006 - 04.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required
- Lifted up to 40 pounds at once
Education
Associate of Arts -
Medgar Evers College of The City University of New York
Brooklyn, NY05.2006
Skills
- Money handling
- Report generation
- Product restocking
- Opening and closing procedures
- POS systems
- Stocking and replenishing
Timeline
Cashier Team Lead
Lowes Home Improvment
05.2018 - 09.2023
Stocking Associate
Trader Joe's
04.2015 - 05.2018
Cashier/Stock Associate
Pathmark
06.2006 - 04.2016
Associate of Arts -
Medgar Evers College of The City University of New York
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