Jasmine Nicole Marrero
Lawrenceville
Summary
Recent graduate with foundational knowledge in English and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
10
10
years of professional experience
Work History
Case Manager
Hope Through Soap
Norcross, GA
05.2026 - Current
- Coordinated client assessments to identify needs and develop individualized care plans.
- Facilitated communication between clients and service providers to ensure seamless support delivery.
- Monitored client progress and adjusted care strategies based on evolving needs and feedback.
- Documented case notes accurately to maintain compliance with organizational standards and regulations.
- Provided crisis intervention support, ensuring immediate resources were accessible for clients in need.
- Educated clients about available services, empowering them to make informed decisions regarding their care.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Teen Center Director
Boys And Girls Club Of Metro Atlanta
Lawrenceville, GA
02.2020 - 04.2026
- Oversaw daily operations, ensuring a safe and inclusive environment for all participants.
- Developed and implemented engaging programs for youth, fostering personal growth and community involvement.
- Collaborated with staff to coordinate events that promote teamwork and leadership skills among teens.
- Trained and mentored junior staff, enhancing team effectiveness and program delivery standards.
- Established partnerships with local organizations to expand resources and opportunities for members.
- Created outreach initiatives to increase membership engagement, promoting access to club resources and activities.
- Increased attendance rates at the Teen Center through targeted outreach efforts and community partnerships.
- Recruited trained, and supervised a team of volunteers who provided support during events and activities.
- Managed daily operations of the Teen Center, ensuring efficient use of resources and adherence to budgets.
- Secured grant funding for special projects by collaborating with stakeholders on proposals and presentations.
- Assessed the needs of individual teens within the center''s population to provide personalized support when necessary.
Youth Development Professional
Boys & Girls Clubs of Lanier
Gainesville , Ga
02.2016 - 07.2019
- Developed engaging programs promoting social skills and personal development for youth.
- Facilitated workshops on leadership, teamwork, and conflict resolution for diverse groups.
- Mentored junior staff in program delivery and youth engagement strategies.
- Collaborated with community partners to enhance resources and opportunities for members.
- Implemented feedback systems to assess program effectiveness and participant satisfaction.
- Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Assisted with educational needs through tutoring and homework assistance.
- Empowered youth leaders by providing opportunities for them to take on leadership roles within the organization and serve as role models for their peers.
- Increased participant engagement through the creation of a welcoming and inclusive environment for all youth members.
- Developed strong rapport with families, ensuring their involvement in supporting the growth of their children within our programs.
Education
Bachelor of Arts - English
Georgia Gwinnett College
Lawrenceville, GA12-2023
Skills
- Client assessment
- Youth engagement
- Classroom management
- Lesson planning
- event planning
- Case documentation
- Documentation and reporting
- Client management
- Organization and multitasking
- Time management
- Problem-solving
- Decision-making
- Conflict resolution
- Relationship building
- Active listening
Timeline
Case Manager
Hope Through Soap
05.2026 - Current
Teen Center Director
Boys And Girls Club Of Metro Atlanta
02.2020 - 04.2026
Youth Development Professional
Boys & Girls Clubs of Lanier
02.2016 - 07.2019
Bachelor of Arts - English
Georgia Gwinnett College