Seasoned automotive operator with over 38 years of experience driving dealership growth, profitability, and team development across brands including Ford, Mazda, Land Rover, GMC, Buick, and Hyundai. Proven track record leading high-volume sales, fixed operations, and multi-rooftop used car platforms, consistently achieving aggressive OEM objectives. Expert in forecasting, used car acquisition, inventory turn (30–45 days), recon efficiency (5–7 days), and pricing to market (95%+). Strong financial acumen with success in F&I performance and culture-building through mentorship, accountability, and compliance. Seeking a GM or Platform Used Car Director role to bring leadership, process, and passion for operational excellence to a performance-driven dealer group.
Key Achievements & Responsibilities:
Fixed Ops Strategy:
F&I Performance:
• Implemented CRM and lead follow-up processes, improving digital conversion by 40% and ROI by 25%.
• Directed the full sales floor process by implementing early T.O. (turnover) strategies to ensure a smooth and guided customer experience while maximizing closing rates.
• Led weekly training sessions focused on the 12-step sales process—from greeting to delivery—reinforcing consistent execution and professionalism across the team. Increased new car sales from 30 to over 100/month while maintaining $1,800+ gross/unit.
Led the finance department to a $2.4 million revenue increase through strategic growth initiatives, market analysis, and financial planning.
Enhanced financial controls and processes by introducing automated systems, reducing financial risk and increasing operational efficiency by 20%.
Developed and executed compliance strategies to ensure adherence to financial regulations and internal policies, achieving a flawless compliance record.
Built strong relationships with cross-functional auto lenders, generating a 35% increase in business opportunities and facilitating seamless collaboration.
Demonstrated expertise in prime lending, subprime lending, and interpreting rate sheets.
Provided accurate financial forecasting and cash-flow management, supporting strategic business decisions and improving profitability.
Created KPI reporting tools for real-time financial data analysis, enabling data-driven decision-making and more accurate forecasting