April Friese
Athens
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
15
15
years of professional experience
2009
2009
years of post-secondary education
Work History
Job Estimator/Print Production Specialist
Johnsons Office Solutions
Jesup
05.2024 - 04.2025
- Prepared detailed cost estimates for office solution projects.
- Analyzed project specifications and requirements for accurate bidding.
- Collaborated with sales teams to understand client needs and scopes.
- Generated timely proposals to clearly communicate correspondence and bid clarifications.
- Operated printing equipment to produce high-quality printed materials.
- Collaborated with team members on project timelines and production schedules.
- Performed troubleshooting on printers and other printing equipment to ensure optimal performance.
- Verified accuracy of proofs prior to releasing them for final approval by the customer.
- Edited files using Adobe Acrobat Pro software to ensure accuracy prior to printing.
- Completed complex projects within tight deadlines while maintaining focus on detail oriented tasks.
- Assisted in designing layouts for brochures, flyers, business cards, postcards, booklets and more.
- Answered phone calls promptly and routed inquiries to staff members.
- Managed appointment scheduling for clients and staff efficiently.
- Provided information about services offered to clients and guests.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Completed basic bookkeeping and document filing.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
Heavy Equipment Operator
Chemours
Nahunta
08.2022 - 05.2024
- Operate heavy equipment such as haul trucks, loaders, excavators, dozers, graders, scrapers, and water trucks in an active mine site
- Load haul and dump ore, overflow material according to production plan
- Perform pre- operational inspections and report mechanical issues or safety concerns
- Maintain safe equipment operation in compliance with MSHA, company policies, and site specific procedures
- Communicate with supervisors, dispatch, and other operators via radio and hand signals
- Follow grade stakes, survey markers, and pit designs when performing excavation or grading work
- Maintain accurate equipment logs and production records
- Participate in safety meetings, training, and hazard awareness programs
Rural Mail Carrier Associate
United States Postal Service, USPS
Ludowici
04.2020 - 11.2021
- Sort and deliver mail, packages, and parcels to residential and business addresses along route
- Collect outgoing mail and ensure proper handling of postage and documentation
- Operate postal vehicles safely or use of personal vehicle
- Maintain route knowledge and adjust delivery methods based on road, traffic, and weather conditions
- Scan and track mail using handheld electronic devices
- Ensure security and confidentiality of mail at all times
- Report hazards, or delivery concerns to supervisors
- Follow usps safety regulations, delivery procedures and federal guidelines
Customer Service Manager
Angels/Hidden Room
Jesup
02.2018 - 03.2020
- Supervise front of house and back of house staff including line cooks, servers, bartenders, hosts, and support staff
- Train employees on service standards, policies, and customer engagement
- Lead by example
- Provide feedback, coaching, and performance evaluations
- Coordinate floor flow, seating, and bar service to optimize efficiency
- Assist with scheduling, shift coverage, and staffing needs
- Enforce compliance policies, health regulations, and safety standards
- Handle cash management, comps, voids, and POS oversight
- Act as a liaison between guests, staff, kitchen, and upper management
- Assist with inventory, ordering and cost control
- Support promotions, events, and special service initiatives
Server/Bartender
Pine Forest Country Club
Jesup
07.2010 - 05.2015
- Provided excellent customer service to enhance dining experiences for club members.
- Took orders accurately and communicated with kitchen staff for timely meal preparation.
- Maintained cleanliness and organization of dining areas to ensure a welcoming atmosphere.
- Collaborated with team members to streamline service flow during busy events and functions.
- Utilized point-of-sale systems for processing transactions and managing orders efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in training new servers.
- Checked food before serving it to customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Engaged with members to ensure a welcoming and enjoyable experience.
- Monitored inventory levels and restocked supplies as needed during service.
Education
GED
Jesup, GeorgiaSkills
- Adobe Acrobat Pro
- Time management
- Data accuracy
- Problem solving
- Detail orientation
- Leadership development
- Scope development
- Problem-solving abilities
- Software proficiency
- Risk assessment
- Active listening
- Multitasking
- Critical thinking
Timeline
Job Estimator/Print Production Specialist
Johnsons Office Solutions
05.2024 - 04.2025
Heavy Equipment Operator
Chemours
08.2022 - 05.2024
Rural Mail Carrier Associate
United States Postal Service, USPS
04.2020 - 11.2021
Customer Service Manager
Angels/Hidden Room
02.2018 - 03.2020
Server/Bartender
Pine Forest Country Club
07.2010 - 05.2015
GED