Results-driven professional with expertise in Amazon Seller Central, product listing management, and compliance submission. Proven ability to enhance account health and streamline inventory processes.
Overview
16
16
years of professional experience
Work History
Operations and Syndication Specialist
Recommerce
Buford
11.2022 - 03.2026
Coordinated product assessments for quality and compliance standards. Managed up to 20 brands. Submitted all copy, images and product attributes via the Amazon flat file; Uploaded to various Amazon Seller Central accounts. Conducted daily sweeps and troubleshot any fields that did not match copy, image, and attribute field submissions. Conducted day-to-day interaction with Amazon Seller Support, Strategic Self-Serve and Strategic support. Submitted any compliance issues with assigned Brands.
Marketplace Operations Manager
Firefly Buys
Buford
11.2018 - 11.2022
Launched and created all new Amazon product listings for multi-million dollar brands such as, The Green Pet Shop, Reduce Everyday, Snapsafe/Hornady, Furzapper and more. Managed Amazon Account Health for Firefly account. Submitted all product compliance testing, child safety testing, and material safety data sheets for hazmat products. Conducted day to day interaction with various Amazon departments and teams. Conducted interactions with Amazon Seller Support and Strategic support. Attended monthly or bi-monthly meetings with brands/vendors & Amazon Management.
Listings/Posting Team Manager
Firefly Buys
Buford
09.2015 - 09.2018
Led four-member posting/listings team, overseeing scheduling, work distribution, and performance reviews to ensure team effectiveness.
E-Commerce Support Associate/Posting/Listings Team
Firefly Buys
Buford
01.2011 - 09.2015
Created all Amazon, Walmart, Rakuten and eBay product listings. Uploaded each spreadsheet to Channel Advisor (3rd party inventory management system). Responsible for downloading daily sales report for C-series executives and purchasing teams. Responsible for all new products for Amazon, eBay, Rakuten, and Walmart listings for the company. Created variation listings for products that were differentiated by color, size, style, and item package quantity. Interacted with Amazon seller support on a daily basis to troubleshoot products and open cases on any listing discrepancies that did not match our submissions.
Warehouse Associate
Firefly Buys
Suwanee
01.2010 - 01.2011
Shipping Lead: Confirmed product picking list and quantities, then confirmed pick & packing list with shipping labels, buyer’s name, address, item quantity, and product. Packaged product with material and shipping label to be picked up by the specified shipping company. FBA (fulfillment by Amazon) material handler: Picked & confirmed FBA orders, case quantities, & units. Built and wrapped pallets to be shipped in bulk by the specified shipping company.
Loaded and unloaded shipments following safety protocols.
Sorted and organized products to optimize storage and retrieval processes.
Education
Associate of Arts - Business Administration
University of North Georgia
Oakwood, GA
12-2010
Skills
Amazon Seller Central
E-commerce planning
Listing management
Inventory management
Data analysis
Regulatory compliance
Team leadership
Problem solving
Timeline
Operations and Syndication Specialist
Recommerce
11.2022 - 03.2026
Marketplace Operations Manager
Firefly Buys
11.2018 - 11.2022
Listings/Posting Team Manager
Firefly Buys
09.2015 - 09.2018
E-Commerce Support Associate/Posting/Listings Team