Jason Mccord
Palmetto
Summary
With a proven track record at The Last Resort Grill, I excel in bar management and customer service, enhancing customer satisfaction and loyalty. My leadership and problem-solving skills have significantly contributed to operational efficiency and staff development, driving revenue growth and fostering strong community relationships.
Overview
2022
2022
years of professional experience
Work History
Bar Manager
The Last Resort Grill
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
- Established rapport with local community organizations to create mutually beneficial partnerships that increased brand visibility.
- Maintained up-to-date knowledge of industry trends and competitor offerings to stay ahead of the curve in the market space.
Landscape Designer/Asst. Manager
Gardenology
02.2012 - 05.2017
- Balanced aesthetics with functionality by considering factors such as drainage systems, erosion control measures, maintenance requirements, safety concerns in all designs.
- Evaluated existing landscapes and provided recommendations for improvements based on client needs and environmental considerations.
- Communicated effectively with clients throughout the entire design process to ensure satisfaction with the final product.
- Conducted site analyses and assessments to determine optimal design solutions for various projects.
- Assisted in preparing cost estimates for proposals that accurately reflected the scope of work required.
- Created 3D visualizations using design software to help clients envision their future landscapes.
- Designed diverse outdoor spaces, including gardens, patios, playgrounds, parks, recreational areas, and more according to client specifications.
- Developed comprehensive plans, including plant selection, hardscaping elements, and irrigation systems, ensuring project success.
- Implemented native plant species into designs to promote biodiversity and support local ecosystems.
- Managed multiple projects simultaneously while maintaining strict deadlines and budgets.
- Enhanced landscape designs by incorporating sustainable and eco-friendly materials and practices.
- Established strong working relationships with local nurseries, suppliers, and contractors to ensure quality materials were sourced for each project.
- Improved client satisfaction rates by consistently delivering high-quality designs that met or exceeded expectations.
- Optimized water efficiency in landscape designs by selecting drought-resistant plants appropriate for local climates.
- Sourced high-quality trees, bushes, grass seed or sod, fertilizer and other supplies to complete new installations.
- Negotiated and fulfilled maintenance contracts for ongoing care.
- Participated in industry conferences and workshops to stay current on trends and best practices in landscape design.
- Collaborated with architects and clients to create visually appealing outdoor spaces for residential and commercial properties.
- Provided ongoing support post-installation by offering maintenance guidance for clients'' landscapes.
- Mentored junior designers, providing guidance on professional development opportunities and skills improvement.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Performed planting, watering, mulching, and edging of lawns.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Installed lights, sprinklers and other outdoor features based on requirements.
- Worked closely with clients in materials and plantings selection and made suggestions on best options for environment.
- Created and implemented variety of landscaping designs based upon residential and commercial customer specifications and budget.
- Provided follow-up appointments with clients to confirm finished projects met expectations.
- Created concept designs and estimated projects for residential and commercial customers.
CEO/Landscape Designer
Palmeadow Landscape Inc.
03.2017 - 12.2021
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
- Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
- Fostered strong relationships with industry partners to expand business opportunities.
- Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Nurtured key strategic partnerships that resulted in enhanced product offerings and expanded customer base.
- Enhanced company reputation by implementing cutting-edge sustainability practices across all operations.
- Amplified customer satisfaction and loyalty through introduction of customer-centric service model.
- Reinforced company's market leadership by consistently outperforming competitors in key performance metrics.
- Represented organization at industry conferences and events.
- Oversaw business-wide changes to modernize procedures and organization.
- Monitored key business risks and established risk management procedures.
Education
Bachelor Of Landscape Architecture - Horticulture Minor
University of Georgia
Athens, GA12.2001
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Bar management
- Inventory management
- Customer relationship building
- Outgoing personality
Languages
Spanish
Professional Working
Timeline
CEO/Landscape Designer
Palmeadow Landscape Inc.
03.2017 - 12.2021
Landscape Designer/Asst. Manager
Gardenology
02.2012 - 05.2017
Bar Manager
The Last Resort Grill
Bachelor Of Landscape Architecture - Horticulture Minor
University of Georgia
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