Jason Pledger

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

• Improved distribution efficiency by streamlining processes and implementing innovative solutions.
• Trained new employees on company policies, procedures, and best practices in distribution operations, ensuring seamless integration into the workforce.
• Increased customer satisfaction by ensuring timely deliveries and addressing concerns promptly.
• Maintained a safe work environment, conducting regular safety training sessions for staff.

• Provided comprehensive product training to new hires, contributing to their rapid integration into the sales team.
• Met customers in homes and businesses to discuss and demonstrate products.
• Boosted sales performance by developing and executing targeted marketing strategies.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

I started out working in the warehouse over shipping and receiving . I was later promoted to the installation department were i was installing cable and internet in residents and business . later i was was moved into the service department running service calls and fixing all cable outages , i held a leadership role in the installation and service department, i moved my way up to the maintenance department were i fixed all cable issues from cable outages , cable leak's, ingress , balancing the forward and return levels , splicing cable, being on call rotation , i latter moved in the construction department were i was a construction coordinator building cable and fiber in aerial and underground plant , building power supplies, later i moved up to being a supervisor over the installation department

• Operated varied hand and power tools to complete repairs.
• Inspected and maintained equipment to keep items in top working condition.
• Rewired and replaced faulty electrical components in equipment.