Jason Siciliano-Salazar
Newnan,GA
Summary
Team Leader experienced and dedicated to enhancing employee and customer satisfaction to ensure business success. Reliable and successful at promoting customer loyalty and satisfaction with consumer purchases using consultative techniques and diligent attention to individual needs. Knowledgeable about OMNI operations, marketing, trending products, product merchandising, inventory management, videography, advertising, SSM, payment processing and developing true customer or partner relationships.
Dependable relationship-builder with excellent organizational strengths, constantly motivated and always eager to learn more while maintaining superior work ethic.
Overview
7
7
years of professional experience
Work History
OMNI Lead
Dicks Sporting Goods
09.2022 - Current
- Responsible for managing day-to-day operational aspects of their store department
- Ensuring all daily orders made by customers are fulfilled or shipped within the designated business operating hours
- Compliance to loss prevention standards and audit requirements
- Clearly communicates, provides in-the-moment coaching, and builds trust with teammates
- Prepares and organizes with guidance of Store Managers; takes time to build plans to effectively execute projects and tasks while delegating based on priority level in order to help the business thrive
- Upholds and holds team accountable for company brand, merchandising, customer service and presentation standards
- Supports building and hiring a strong team as well as training associates on company procedures and programs; this includes new teammate training and cross-training current team
Footwear Team Lead
Dicks Sporing Goods
03.2022 - 09.2022
- Mastered footwear products and industry trends and applied expertise to generate maximum customer satisfaction.
- Delivered informed and professional customer service and assessed client needs to best recommend footwear products.
- Effectively merchandised products to influence sales based on consumer demands
- Oversee, maintain, monitor and keep accurate record of product inventory
- Built and maintained productive working relationships with team members and set and maintained high standards of performance in footwear sales.
- Prioritized and managed multiple projects and integrated leadership responsibilities with selling role.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Footwear Specialist
Dick Sporting Goods
05.2021 - 03.2022
- Demonstrated benchmark selling techniques for retail footwear and trained newer team members.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Understood footwear thoroughly, saw and distinguished between material patterns and colors and coordinated footwear with other clothing.
- Merchandised store and complied with footwear brand standards with regard to visual display tasks.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Developed strong rapport with customers and created positive impression of business.
Footwear Associate
Dicks Sporing Goods
10.2020 - 05.2021
- Used proper sizing and fit guidelines to provide best experience for customers.
- Opened new shipments and stored footwear in storage room according to size and style.
- Successfully suggested additional purchases and personal suggestions accordingly to customers that influenced more sales for the business
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Lead Videographer & Cinemaphotographer
The Signal
09.2019 - 05.2020
- Proficient in handling and operating cameras, audio equipment or film equipment to capture subject matter
- Produced original video content by working collaboratively with producers, designers and art specialists to facilitate multimedia production.
- Set up for shots according to production schedules, weather and lighting conditions and available equipment.
- Adequate user of Final Cut Pro X Software to edit footage in the correct sequence according to the content requirements which entails applying proper lighting, obtaining and adding genuine or altered audio, additionally applying effects otherwise CGI when necessary.
- Properly interviewed subjects in accordance to the guidelines of how the content was supposed to be filmed
- Experienced user of Logic Pro X Software to edit or produce audio for content
Small Business Owner
Self-employeed
02.2019 - 01.2020
- Wrote and distributed press releases to increase brand visibility.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
- Improved website visibility through development and implementation of SEO strategies.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Coordinated and designed product to develop a high-quality creative product
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Designed and produced a successful website and self owned brand which led to influence on product sales
- Successfully sold out of all products and still obtain ownership of company domain OOAK
Video Editor
The Signal
01.2018 - 09.2019
- Delivered edits with multiple camera angle choices, titles, graphics, audio and special effects.
- Evaluated and selected scenes for pacing, entertainment value and continuity, trim shots and edit content.
- Organized assets by collecting data from camera media, transcoding video and audio files and managing file backup to digital asset management system.
- Managed multiple projects simultaneously, meeting strict deadlines while maintaining high-quality results.
- Collaborated with production teams to ensure cohesive storytelling and visual continuity across multiple projects.
Valet Supervisor
Inman Parking
01.2018 - 01.2019
- Maintained current listing of local and area attractions special events and activities to give guests updated information.
- Motivated workers to exceptional performance through implementation of new strategies.
- Recommended measures to improve production methods, and team operation productivity.
- Oversaw guest relations in order to effectively coordinate and plan sufficient parking standard
- Streamlined vehicle retrieval times with effective communication among staff and proper organization of keys and vehicles.
- Resolved guest inquiries, providing exceptional service while upholding company standards.
Valet & Transporter
Global Imports & BMW
01.2017 - 01.2018
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Maintained cleanliness of customer vehicles, parking spaces and guest services stations.
- Helped guests unload and load luggage.
- Ensured and maintained positive customer service along with exceptional customer safety
Education
Some College (No Degree) - Marketing / International Business
Georgia State University
Atlanta, GASkills
- Company Valuations
- Exceeding Customer Expectations
- Customer Satisfaction
- Product Knowledge
- Marketing
- Shipment Processing
- Digital Content Development
- Critical Thinking
- Professional Development
- Creative Solutions
- Customer Insight
- Brand Development
Additional Information
- Dicks Sporting Goods Teammate of the Month (March 2024)
- Dicks Sporting Goods Inventory Icon (March 2024)
- Dicks Sporting Goods Defensive Player of the Month (May 2023)
- Dicks Sporting Goods Teammate of the Month (February 2023)
- Dicks Sporting Goods Head Coach Certificate
- Dicks Sporting Goods Inventory Icon (August 2022)
- Dicks Sporting Goods Teammate of the Month (March 2022)
- GSU, Panther LEAP Graduate
- ROTC United States Marine Corp STEM Graduate
- United States Marine Corp Paris Island ROTC Completion
- ROTC Awards: Distinguished Military Training | Civic Service Ribbon | H.L. Hunley Medal| ROTC Color Guard Ribbon | Best Drill Squad Ribbon | Distinguished Conduct Ribbon | Longevity and Fidelity Ribbon |Physical Achievement Ribbon
- Chick-fil-A Leadership Academy Graduate, Academy Achievements Scholar
Timeline
OMNI Lead
Dicks Sporting Goods
09.2022 - Current
Footwear Team Lead
Dicks Sporing Goods
03.2022 - 09.2022
Footwear Specialist
Dick Sporting Goods
05.2021 - 03.2022
Footwear Associate
Dicks Sporing Goods
10.2020 - 05.2021
Lead Videographer & Cinemaphotographer
The Signal
09.2019 - 05.2020
Small Business Owner
Self-employeed
02.2019 - 01.2020
Video Editor
The Signal
01.2018 - 09.2019
Valet Supervisor
Inman Parking
01.2018 - 01.2019
Valet & Transporter
Global Imports & BMW
01.2017 - 01.2018
Some College (No Degree) - Marketing / International Business
Georgia State University
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