Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
References
Timeline
Generic

Jose Avila

Lithonia

Summary

Expert in problem assessment and solution development, driving customer satisfaction and optimizing system performance. Demonstrated ability to maintain team efficiency while meeting customer demands through effective multitasking and planning. Highly adaptable with a strong work ethic, capable of thriving under pressure and quickly learning new challenges. Committed to contributing to organizational growth while enhancing personal skills in diverse environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

HVAC Technician

United Air Temp
Marietta
05.2025 - Current
  • Documented all repair work performed on HVAC units according to company standards.
  • Repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps, and duct systems.
  • Troubleshot complex control circuits involving relays, transformers and switches.
  • Assisted senior technicians with more complicated tasks such as replacing compressors
  • Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
  • Diagnosed and repaired faults in HVAC systems, including refrigerant leaks, electrical issues, and mechanical failures.
  • Inspected electrical wiring of existing HVAC systems to identify potential problems and safety hazards.
  • Followed safety procedures when working on high voltage wiring or gas lines.
  • Checked pressure readings on gauges connected to the system in order to diagnose any malfunctions.
  • Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
  • Performed emergency repairs on HVAC systems to restore heating and cooling services in critical situations.

Soldier - 25H

U.S. Army National Guard-Georgia
Forsyth
11.2023 - Current
  • 25H - Network Communications System Specialist.
  • Secret security clearance.
  • Conducted fusion splicing of single-mode and multi-mode fibers.
  • Spliced cables with hand tools, epoxy or mechanical equipment.
  • Configured network services such as DNS, DHCP, FTP, SSH, SMTP.
  • Installed and repaired network fiber optic cables, Ethernet cables and other networking cabling and conduits.

Auto Body Technician

Dekalb County Fleet Maintenance
Decatur
06.2021 - 05.2025
  • Disassembled and reassembled vehicle components as necessary during repairs.
  • Checked all bolts, screws, nuts, for proper tightness after completion of repairs.
  • Mixed paint according to manufacturer's specifications and applied primer, basecoat, and clear coat finishes.
  • Inspected completed jobs for quality control purposes prior to releasing vehicles back to customers.
  • Replaced damaged body panels with new or recycled OEM parts.
  • Repaired structural damage such as broken frames using jacks, hammers, wrenches .
  • Assisted the shop manager in ordering supplies when needed.
  • Applied sealants on newly painted surfaces for protection against weathering.
  • Assisted in maintaining a clean workspace by sweeping floors and disposing of hazardous materials properly.
  • Ensured that all safety protocols were followed at all times while working on customer vehicles.
  • Cleaned repaired surfaces with solvents to ensure proper adhesion of paint or other materials.
  • Performed preliminary inspection of vehicles to determine extent of damage.
  • Welded replacement parts into place using MIG and TIG welding equipment.
  • Replaced or repaired parts to complete daily work orders on vehicles.
  • Inspected automotive repairs to match paint and maintain body appearance.
  • Followed safety procedures and used protective gear.
  • Assessed vehicle damage and developed comprehensive repair plans.
  • Applied primer and paint to vehicles following repair.
  • Documented repair processes and completed work orders.
  • Created estimates for insurance companies, detailing parts and labor costs.
  • Prepared damage reports outlining all necessary repairs.
  • Washed vehicles before repair to remove foreign material that could compromise repair process.
  • Complied with safety regulations at all times while operating heavy machinery like forklifts.
  • Unloaded goods from vehicles, ensuring secure and damage-free handling.

Salesperson

Advanced Auto Parts
Brookhaven
10.2020 - 05.2021
  • Educated customers about products and services offered by the company.
  • Resolved customer complaints promptly and efficiently.
  • Researched parts availability, pricing and delivery times.
  • Performed daily cycle counts on inventory items in order to maintain accurate stock levels.
  • Operated forklift equipment safely for loading and unloading purposes.
  • Organized shelves in order to create an efficient working environment.
  • Verified stock to ensure accuracy of inventory records.
  • Maintained cleanliness of the store front area.
  • Provided technical advice regarding parts and accessories.
  • Answered incoming phone calls from customers seeking assistance or information about products or services offered.
  • Assisted customers with parts selection and ordering.
  • Processed customer orders for automotive parts, supplies and tools.
  • Received, examined and reshelved returned parts.
  • Provided excellent customer service by greeting customers upon arrival; offering assistance when needed; providing product knowledge when requested; addressing customer complaints in a professional manner.

Education

Associate of Applied Science - Network And System Administration

DeVry University
Decatur, GA
05-2020

High School Diploma -

Druid Hills High School
Atlanta, GA
05-2020

Some College (No Degree) - Automotive

Georgia Piedmont Technical College
Clarkston, GA

Skills

  • A/C troubleshooting
  • Refrigerant handling
  • Electrical wiring inspection
  • Compressor replacement
  • Preventive maintenance
  • Customer relationship management
  • Inventory management
  • Problem solving
  • Effective communication
  • Attention to detail
  • System troubleshooting
  • Leak checks
  • Defensive driving training
  • Valid Georgia driver's license
  • EPA regulations
  • Certified HVAC technician
  • Vehicle repair
  • Parts ordering
  • Multitasking
  • Decision-making
  • Troubleshooting
  • Friendly, positive attitude
  • FLUENT IN Spanish
  • FLUENT IN English
  • Organization and time management
  • EPA 608 Level II certified
  • Excellent communication
  • Organizational skills
  • Customer relations
  • Team building
  • Research
  • Flexible and adaptable
  • System configuration
  • Time management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • EPA 608 Level II
  • Automotive Ac Certification
  • Engine Repair Certification
  • Automotive Electrical System Certification

Accomplishments

  • Was featured in the FLEETSolutions 2023 in the NAFA.org magazine as a rising leader in the "Meet The Future of Fleet" section.

References

References available upon request.

Timeline

HVAC Technician

United Air Temp
05.2025 - Current

Soldier - 25H

U.S. Army National Guard-Georgia
11.2023 - Current

Auto Body Technician

Dekalb County Fleet Maintenance
06.2021 - 05.2025

Salesperson

Advanced Auto Parts
10.2020 - 05.2021

Associate of Applied Science - Network And System Administration

DeVry University

High School Diploma -

Druid Hills High School

Some College (No Degree) - Automotive

Georgia Piedmont Technical College

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Jose Avila