Javion Grant
Thomson
Summary
Dedicated Front of House Team Member with 3 years of experience at Chick-fil-A Thomson seeking a new place of employment to diversify my work experience. Excelled in customer service, maintaining a welcoming environment, and efficient order handling. Proven ability to work collaboratively in a fast-paced setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Real Estate Agent Apprentice
Watson & Knox
Thomson
01.2024 - 05.2025
- Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
- Analyzed potential investment opportunities based on financial reports.
- Promoted active listings through social media marketing, open houses and newsletters.
- Shadowed when property inspections were conducted to ensure compliance with applicable regulations and standards.
- Maintained updated knowledge of local real estate markets.
- Learned about affordable housing and urban development awareness, implementing marketing campaign for teachers and police officers.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Student Assistant
Town Point Division of University Advancement
Kennesaw
09.2024 - 01.2025
- Organized and maintained office files, documents, and records.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked effectively in team environments to make the workplace more productive.
- Created, organized and maintained digital filing systems.
- Performed administrative duties including filing paperwork, scheduling appointments.
- Assisted with filing, scanning, and data entry tasks.
- Answered customer inquiries via phone, email, and chat.
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
Front of House Team Member
Chick-fil-A
Thomson
04.2021 - 07.2024
- Provided exceptional customer service by greeting guests, taking orders, and ensuring a positive dining experience at Chick-fil-A, while maintaining a clean and welcoming front-of-house environment.
- Assisted in training new team members on proper front-of-house operations.
- Provided customer support with menu selection and answered questions about specials or other restaurant offerings.
- Assisted guests with special needs or accommodations, ensuring an inclusive environment.
- Participated in team meetings to discuss performance metrics and areas for improvement.
- Followed national, state and local safety, health and sanitation guidelines to protect guests.
- Maintained cleanliness and organization of the front-of-house area, including the lobby and restrooms.
- Upheld company standards and values, representing the brand positively.
Education
Bachelor of Business Administration - Entrepreneurship start date 08/2024
Kennesaw State University
Kennesaw, GA05.2028
High School Graduate -
Thomson High School
Thomson, GA05.2024
Skills
- Customer Services
- Communication
- Time management
- Problem solving
- Photography
- Serving
- Guest relations
- Numeracy
- Guest Services
- Cash handling
- Math skills
- Hospitality
- Apprentice
- Creative thinking
- Data entry
- Team collaboration
- Self motivation
- Sales
- Analysis skills
- Organizational skills
- Microsoft Excel
- Microsoft Office
- Outlook
- Google Drive
Certification
Driver's License
References
References available upon request.
Timeline
Student Assistant
Town Point Division of University Advancement
09.2024 - 01.2025
Real Estate Agent Apprentice
Watson & Knox
01.2024 - 05.2025
Front of House Team Member
Chick-fil-A
04.2021 - 07.2024
Bachelor of Business Administration - Entrepreneurship start date 08/2024
Kennesaw State University
High School Graduate -
Thomson High School
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