- Adventure Travel
- Music
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Fashion
- Astrology
- Personal Development and Self-Improvement
- Gym Workouts
- Passionate about balancing physical health with mental and emotional wellness
Javon Davis
Powder Springs
Summary
Dynamic and results-driven professional with extensive experience at AAA Parking, excelling in customer service and staff training. Proven ability to enhance guest satisfaction through effective communication and problem-solving. Skilled in record keeping and team collaboration, ensuring a safe and organized environment while delivering exceptional service. Recognized for the ability to communicate with customers and provide exceptional service that ensures client relations and positive feedback. Established the ability to increase sales through promotion techniques and also execute additional processes that gains success.
Overview
10
10
years of professional experience
Work History
Valet Supervisor
AAA Parking
05.2022 - Current
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Answered guest's questions about property amenities and services.
- Drove varied vehicles, including luxury and sports models, safely and legally.
- Prioritized safe, secure environments for guests and vehicles through vigilant patrols.
- Helped guests unload and load luggage.
- Entered guest vehicle information and location in computerized valet parking system.
Guest Advocate
Target
12.2019 - 05.2022
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Implemented and developed customer service training processes.
- Trained new personnel regarding company operations, policies and services.
- Cross-trained and backed up other customer service managers.
- Maintained up-to-date knowledge of product and service changes.
- Delivered prompt service to prioritize customer needs.
Package Handler
FedEx:Ground
10.2018 - 02.2019
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Assembled, sealed, and loaded packages into correct trucks.
Usher
Suntrust Park
06.2017 - 07.2019
- Directed ticket holders to seats and facility locations.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Assisted patrons with seating by giving directions and lighting paths.
- Monitored entrance and exit of venue to guarantee safety of guests.
Store Associate
Hollister.Co
02.2016 - 10.2017
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
McEachern High School
Powder Springs, GASkills
- Multitasking proficiency
- Professional appearance
- Record keeping
- Staff training and development
- Team collaboration
- Customer service
- Customer communication
- Problem-solving
- Delegation and supervision
Interests
Timeline
Valet Supervisor
AAA Parking
05.2022 - Current
Guest Advocate
Target
12.2019 - 05.2022
Package Handler
FedEx:Ground
10.2018 - 02.2019
Usher
Suntrust Park
06.2017 - 07.2019
Store Associate
Hollister.Co
02.2016 - 10.2017
High School Diploma -
McEachern High School