Javonte Vasquez
Lawrenceville
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Full-Time Athlete
Nike
01.2022 - Current
- Demonstrated strong leadership skills as a team captain, motivating teammates and fostering a supportive environment.
- Contributed to the success of the team by consistently meeting or exceeding personal goals and expectations.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Seasonal Sales Associate
Nike
09.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Customer Service Manager
Walmart
02.2018 - 09.2021
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
Education
High School Diploma -
Leake Central High School
Carthage, MS05-2017
Skills
- Multitasking Abilities
- Interpersonal communication
- Teamwork
- Team collaboration
Timeline
Full-Time Athlete
Nike
01.2022 - Current
Seasonal Sales Associate
Nike
09.2021 - Current
Customer Service Manager
Walmart
02.2018 - 09.2021
High School Diploma -
Leake Central High School
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