Jawan Powell
Jonesboro
Summary
Eager candidate enthusiastic about learning different fields inside and out. Offers strong administrative, relationship-building and problem-solving abilities. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Overview
16
16
years of professional experience
Work History
Sale Consultant
John Miles Chevrolet
08.2023 - Current
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Used consultative sales techniques to understand customer needs and recommend relevant Vehicals and services.
Carpet Cleaning Technician
J & J Magic Carpet Care
02.2008 - Current
- Inspected cleaning sites to provide cost estimates to customers.
- Upsold additional services, including upholstery cleaning and stain blocker to customers to boost revenue.
- Used rotovac and buffer equipment to remove dirt, tough stains, paint and mold from carpets and upholstery.
- Mixed water and chemicals in containers to prepare cleaning solutions.
Sales Consultant
Kia Atlanta South
10.2020 - 08.2023
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Answered telephone and email inquiries from potential customers.
- Outlined sales, warranty and service procedures.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Sales Advisor
ADT Corp.
06.2020 - 10.2020
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Performed installations of high-tech security systems, which included access and elevator controls, alarms and video surveillance systems.
- Explained how to properly use security systems so that customers were knowledgeable.
Laborer Operator
City Of East Point
06.2018 - 06.2020
- Directed traffic away from hazardous locations, protecting team members and general public.
- Loaded and unloaded building materials used for construction.
- Operated company vehicles to collect asphalt and deliver to worksites.
- Operated paving, milling, rolling and loading machines to complete projects on schedule.
- Worked on driveways, roads, parking lots and other projects alongside 8-person crew.
Front End Supervisor
Kroger
08.2007 - 12.2009
- Trained team members in successful strategies to meet operational and sales targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Operated cash register for cash, check and credit card transactions with 100% accuracy.
Education
High School Diploma -
Faith Academy
Stockbridge, GASkills
- Work orders
- Chemical cleaners
- Production work
- Heavy Equipment Operation
- Loading and unloading
- Product and service knowledge
- Payment processing
- Vehicle and Service Knowledge
- Team management
- Financing Options
- Upselling strategies
- Community Networking
Timeline
Sale Consultant
John Miles Chevrolet
08.2023 - Current
Sales Consultant
Kia Atlanta South
10.2020 - 08.2023
Sales Advisor
ADT Corp.
06.2020 - 10.2020
Laborer Operator
City Of East Point
06.2018 - 06.2020
Carpet Cleaning Technician
J & J Magic Carpet Care
02.2008 - Current
Front End Supervisor
Kroger
08.2007 - 12.2009
High School Diploma -
Faith Academy
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